Sr. Product Manager, Mulesoft RPA

Sr. Product Manager, Mulesoft RPA

POSITION SUMMARY

We are seeking a strategic Senior MuleSoft RPA Product Manager to drive the product vision, roadmap, and execution of our automation and integration platform initiatives while championing process optimization and digital transformation. This role combines deep product management expertise with MuleSoft RPA platform knowledge, process automation strategy, and enterprise integration responsibilities. The ideal candidate will serve as both a product strategist and automation evangelist, ensuring our MuleSoft RPA solutions deliver maximum operational efficiency while driving organizational transformation and scalable automation adoption across the enterprise.

PRIMARY RESPONSIBILITIES

Product Strategy & Automation Roadmap Management (35%)

- Define and own the comprehensive MuleSoft RPA product vision, strategy, and multi-year automation roadmap aligned with digital transformation objectives
- Conduct process discovery, automation opportunity assessment, and ROI analysis to identify high-value automation candidates
- Collaborate with executive leadership to translate business strategy into actionable automation initiatives and integration requirements
- Prioritize automation backlog and bot development based on business impact, complexity, technical feasibility, and process standardization readiness
- Establish automation success metrics, KPIs, and measurement frameworks including process efficiency gains, cost savings, and error reduction
- Drive automation center of excellence initiatives and governance frameworks for scalable RPA deployment
- Manage product portfolio decisions including bot lifecycle management, process optimization, and technology integration priorities

Process Analysis & Requirements Management (25%)

- Lead comprehensive process discovery and analysis sessions with business stakeholders and process owners across multiple departments
- Conduct detailed process mapping, workflow documentation, and automation feasibility assessments for candidate processes
- Translate complex business processes into detailed functional requirements, user stories, and automation specifications
- Partner with solution architects and RPA developers to ensure optimal bot design and integration architecture approaches
- Create and maintain detailed process documentation, automation specifications, and bot configuration requirements
- Facilitate process validation sessions, user acceptance testing, and bot performance optimization reviews
- Manage automation scope changes, requirements traceability, and impact analysis throughout development lifecycle

Stakeholder Management & Automation Evangelism (20%)

- Serve as primary automation advocate and liaison between business units, IT teams, and executive leadership
- Conduct regular stakeholder updates, automation demos, and executive presentations on automation progress and business outcomes
- Manage stakeholder expectations through transparent communication of automation timelines, dependencies, and delivery commitments
- Facilitate cross-functional collaboration between RPA development, IT operations, security, and business process teams
- Lead automation steering committee meetings and strategic planning sessions for enterprise automation strategy
- Build strong relationships with business process owners and operational managers to drive automation adoption
- Coordinate with external vendors and third-party automation tool providers for integrated automation solutions

Integration Strategy & Platform Optimization (10%)

- Champion MuleSoft integration capabilities and API-led connectivity principles for comprehensive automation solutions
- Partner with enterprise architecture teams to design scalable integration patterns supporting RPA and broader automation initiatives
- Define integration requirements for connecting RPA bots with enterprise systems, databases, and third-party applications
- Monitor integration performance, bot reliability, and system connectivity to ensure robust automation operations
- Drive API strategy and data connectivity optimization to support advanced automation scenarios
- Collaborate with IT security teams to ensure automation solutions meet enterprise security and compliance requirements
- Develop integration best practices and governance standards for sustainable automation scaling

Automation Adoption & Performance Management (10%)

- Design and implement comprehensive automation adoption strategies including training programs, change management, and support frameworks
- Monitor automation performance metr