Seaside Luxe - Retail Floor Supervisor - Full Time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

RETAIL FLOOR SUPERVISOR 

The Four Seasons Resort Hualalai is looking for a Retail Floor Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Retail Floor Supervisor have the opportunity to shape our guest’s experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. 

 

WHAT YOU’LL DO 

• Lead, supervise, develop and support your Sales Associates to provide our guests with exceptional customer service. 

• Assist with the training, evaluation, and empowerment of your shops team. 

• Present a professional image and character in appearance, words and actions. 

• Be an active participant in both the Retail and Resort Management teams. 

• Create and build positive relationships with our guests, homeowners, staff and venders. 

• Help to achieve all quantitative goals such as sales volume, units per transaction, sales per square foot, operational expenses, inventory shortages, and staff retention levels are kept in check. 

• Ensure that all Four Season Resort Hualalai standards are maintained and embraced. 

• Stay abreast of all trends related to your area of responsibility and “Benchmark” other properties for inspiration. 

• Maintain a well organized and safe working environment. 

• Participate in the planning and execution of physical store inventories.  

• Drive sales delivery, visual presentation, and merchandising standards. 

• Ensure that all internal and external communications are up to date. 

• Be responsible for all daily store operations including: cash and bank management, floor security, POS transactions, stockroom organization and floor replenishment. 

• Help to process all merchandise deliveries in a timely manner and remerchandise the selling floor as needed. 

 

WHAT TO BRING 

• Successful candidate must possess legal work authorization in the United States 

• Ability to accurately read and work with a variety of computer systems. 

• Possess one to three years of previous retail supervisory experience. 

• A sincere willingness to perpetuate the Four Seasons Resort Hualalai philosophy of Aloha and Ho’okipa to promote a warm and friendly atmosphere among staff, peers, guests and residents. 

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