Associate Director, Global Process Owner - Vendor Master

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The Associate Director, Global Process Owner - Vendor Master role is responsible for managing the ownership of vendor data process and acts as the key liaison / subject matter expert between the Global Process owners, Business Stakeholders including Clinical, Sourcing, ARIBA Supplier Enablement Team, BCP, Accounts Payable and IT personnel (who are responsible for development and maintenance of Enterprise systems). This role is expected to ensure that the outcomes delivered by BMS managed service provider for Procurement Operations are aligned to set expectations.

Overall, the objective is to maintain and manage BMS vendor data and data quality within our Vendor Master, lead the vendor data strategy and ensure oversight of all vendor maintenance activities, carried out by internal BMS staff or our managed service provider, including ensuring adherence to associated BMS policies, Sox and Business Controls.

Major Responsibilities and Accountabilities: 

Vendor Master Strategy & Governance

• Develop the vision and strategy for Vendor Master within the end-to-end procure to pay process working with all critical stakeholders. Consider all aspects of managing Vendor Master including strategy definition, process enablement, adoption and compliance reporting, technology, and training and communications.

• Define, communicate, and update global vendor master definitions and associated policies and processes to establish a consistent approach across all business units and regions.

• Ensure a common vendor master strategy and enablement process that is strictly governed by a set of clearly defined controls and SOX Compliant.

• Develop a culture of continuous improvement and proactively propose enhancement opportunities across the vendor master process; partner with Operations teams to support related efforts.

• Define and monitor metrics and KPIs enabled with the appropriate analytics to identify and address/improve performance gaps and improvement opportunities.

• Collaborate with regional stakeholders to ensure regional vs. global alignment on vendor master strategy and coverage.

• Collaborate with Finance, IT, Market Leads, and Integration Leads to integrate new M&A activity into the SAP and Ariba vendor master processes.

Process Governance and Enablement

Adoption and Compliance Reporting Management

• Develop governance framework and methodology to define adoption and compliance metrics.

• Develop and communicate definitions for Vendor Master.

• Develop and communicate performance reports to monitor adoption and compliance to key stakeholders.

• Develop corrective action plans where appropriate.

Vendor Master Process Enablement

• Define and support tools to align Vendor Master enablement process across stakeholders and develop training requirements for Vendor Master solutions.

• Support the identification of technology options that support the Vendor Master related processes including Enhancements that require updates to existing or even new technology.

• Evaluate Vendor Master process performance to identify performance gaps and identify improvement opportunities.

• Support integrated change management efforts (e.g., communications, training) across the Vendor Master related processes.

Internal/External Stakeholders: 

• Operations, Systems Implementation and Integration Lead and extended team

• IT Functional Team members, Tax, Finance & Accounting

• Technology Partners (i.e., Ariba)