Staff Technical Product Manager - Lead to Cash

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

  About the Role   Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Staff Technical Product Manager to build and deliver our internal systems roadmap for our functions supporting the Lead to Cash process.   Systems Engineering is a new and growing organization within Fivetran, charged with designing, implementing, configuring, and maintaining the internal systems that power our operations. Our products are systems that support other Fivetranners, and our journey is just beginning!   You will drive the relationship between our Systems Engineering teams and business stakeholders, wearing many hats along the way. You’ll work with Go-To-Market teams such as Sales, Revenue Operations, Marketing, and Strategy, as well as Finance, Analytics, Product, and Engineering teams to drive the requirements, roadmap, and delivery of systems and capabilities that result in high quality data and efficient process scaling.   This is a full-time position based out of our Oakland, CA office.   Technologies You’ll Use   You’ll be expected to understand the key technologies that drive our systems and product interactions to guide your team and work cross-functionally with business and engineering stakeholders. In order to do that, you should be comfortable working with technical and non-technical stakeholders to develop product requirements, technical design documents, and related documentation to define technical solutions to business challenges clearly.  A technical background with SQL proficiency and experience with a general-purpose programming language is preferred.   What You’ll Do   Roadmap  

• Identify the opportunities and challenges within the functions supporting Lead to Cash, and use your domain and technical knowledge to write accurate product requirements.
• Take a collaborative approach in prioritizing the roadmap, with a good balance between new functionality and managing process/technical debt.
• Align the business vision with technical solutions, delivering on a systems roadmap that is well aligned to business processes.

Execution and Project Delivery  

• Collaborate closely with internal stakeholders and Systems Engineering teams to drive the execution of your internal systems roadmap, ensuring that project goals, deadlines, and deliverables are met.
• Lead the planning, scheduling, and tracking of project timelines and milestones using appropriate tools and techniques.
• Provide hands-on management of the most critical projects, applying expert judgment and analysis to the planning and execution of project activities.

Stakeholder Management and Collaboration  

• Partner with key stakeholders across various functions such as Go-To-Market, Finance, Analytics, Product, and Engineering.
• Lead cross-functional teams to define business requirements and translate these into robust technical solutions.
• Ensure a clear communication framework is in place to align expectations, progress, and feedback between your team and the stakeholders.

Process Improvement and Innovation  

• Identify opportunities for process optimization, recommending and implementing new systems or enhancements to existing systems.
• Foster a culture of continuous improvement, encouraging the team to iterate on processes and tools to improve efficiency and effectiveness.
• Stay informed of the latest technology and product management trends to drive innovation within the team and the broader organization.

Metrics and Analysis  

• Establish and oversee the tracking of health metrics, ensuring that our systems remain well aligned to their business processes.
• Use data-driven insights to make prioritization decisions, recommend initiatives, and to report on the health and success of various projects and initiatives.
• Analyze the impact of new systems or enhancements on the business, providing detailed reports to business and engineering stakeholders on the health and progress of your roadmap.