The application window is expected to close on: 07/31/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a remote position for United States. Preferred locations are RTP, North Carolina and San Jose, California.

Meet the Team

This is an exciting opportunity to join the Services Supply Chain team. We drive customer satisfaction by ensuring the right parts are in the right place at the right time. The ideal candidate will become part of an established team of world class supply chain professionals who manage inventory investments to support our customer’s needs and exceed delivery expectations. This position is critical to the success of Cisco’s customer experience and profitability.

Your Impact

The Integrated Business Planner facilitates decision making through evaluating and revising projections for demand, supply, product and portfolio changes, strategic projects, and the resulting financial plans. We are looking for a candidate with strong leadership experience and deep knowledge on all aspects of planning processes including long range portfolio planning, demand planning, supply planning, production planning, integrated reconciliation and executive alignment to the integrated business plan. You have strong financial foresight, problem solving and scenario building expertise, and excellent collaboration and communication skills. You will also be responsible for influencing large-scale global and regional teams to collect, analyze, consolidate, and report key data, improving the decision-making process to bridge gaps versus the business plan on revenue, profitability, and the cash conversion cycle. Key responsibilities include:

• Develop and Implement IBP Processes: Establish and maintain a standardized IBP process across the organization to ensure consistency and efficiency in planning activities.
• Cross-Functional Collaboration: Work closely with various departments, including CX, finance, supply chain, sales, and marketing, to ensure collaboration cross functionally to tie Service offers to operational goals (customer delivery and cost).
• Data Integration and Analysis: Utilize data from multiple sources to create accurate forecasts tied to CX booking and offer strategy. Drive tight integration and business and CX data related to attach rates, revenue and RMA trends.
• Performance Monitoring: Monitor and report on the performance of the IBP process, providing insights and recommendations for continuous improvement.
• Facilitate Executive Meetings: Lead regular meetings to review performance, resolve issues, and make decisions that align with business objectives and support strategic priorities.
• Risk Management: Identify potential risks within the planning process and develop strategies to mitigate them, ensuring smooth operations and goal attainment.

Minimum Qualifications

• Bachelor’s degree or equivalent and 10+ years related experience
• Experience collaborating with Supply Chain, Marketing or Services and Finance
• Ability to influence at all levels within Supply Chain, Marketing CX, and Finance organizations and other key cross functional partners in a matrix environment including externally.
• Demonstrated knowledge of best practices and benchmarks, corporate objectives, and resource availability to identify and prioritize continuous improvement projects.
• Incorporates an integrated understanding of end-to-end Supply Chain to anticipate cross-functional impacts, interdependencies, and trade-offs.
• Has strong business insight – deeply understands the business, portfolio, markets, customers, challenges, and demands.

Preferred Qualifications

• MBA or advanced degree is preferred
• Experience across at least two supply chain functional areas
• Green belt Six Sigma certification and Supply Chain Certification (APICS/IBF) desirable
• Excellent communication and facilitation skills to promote collaboration across departments.
• Strong analytical and problem-solving skills to drive data-driven decision-making.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are l