Special Assets Commercial Coordinator & Portfolio Manager

FUNCTION: This position (a) works directly with the Workout Officers to (i) reduce the credit risk exposure of the Bank’s criticized and classified business purpose loans managed by the Special Assets team, (ii) assist Workout Officers in managing their portfolios by, among other things, ensuring that files are up to date, (iii) interact with customers to collect financial statements and other documentation needed for the loan file and respond to customer inquiries, (iv) coordinate with the Credit Department to conduct credit reviews, (v) assist in the management of OREO properties or properties that may be held in an OREO subsidiary of the Bank and (vi) support recoveries of previously charged-off loans and (b) assist in the administration and reporting functions of the Commercial Special Assets Group including (i) overseeing daily collection calls on delinquent loans and/or lines of credit and follow up regarding same, (ii) preparing Asset Quality Reports, (iii) ensuring that loans are categorized and reported correctly with respect to Risk Rating, accrual status, impairment coding, (iv) monitor loan performance and recommend loans for transfer to/from Special Assets and (v) coordinate monthly charge-off requests.

ACCOUNTABILITIES:

Operations/Process:

• Provides overall portfolio support to Special Assets commercial team as assigned.
• Works with Workout Officers to handle the credit administrative aspects for the portfolio of problem business purpose loans, including but not limited to, addressing past due loans; managing maturing loans; modification requests; customer inquiries/issues etc.
• Assists Workout Officers in monitoring performance of problem loans and determining whether to return the relationship to the line, to refinance out of the Bank or to liquidate. 
• Provides customer service to borrowers and interacts with internal and external industry professionals such as legal counsel, real estate collateral experts, auctioneers, business asset valuation experts and accounting professionals.  
• Works with customers via telephonically or email to obtain financial statements, borrowing base certificates, covenant compliance certificates, etc., and to ensure that all credit files are up to date.
• Organizing of same and the preparation/drafting of loan modifications while ensuring compliance and meeting time constraints.
• Assumes responsibility for completion of financial statement spreading to be performed in concert with the Credit Department.
• Is an active part of the relationship “team” working closely with the Workout Officers to analyze financial performance information and monitor performance to ensure compliance with terms and conditions of loan agreement and documenting events of default for action by Workout Officers. 
• May accompany Workout Officers on customer visits either announced or unannounced and prepare file memos for designated relationships as and when necessary.
• Coordinates the completion of regular reporting on classified loans, such as, but not limited to Asset Quality Reports (AQRs), impairment documentation, recommendations for charge-offs and written updates for discussion at Special Assets meetings.
• Supports the Special Assets team with formal requests for payment under agency guarantees (SBA, BFA, FAME, etc.), submission of offers-in-compromise, proposed litigation plans and wrap-up reports and drafting response to requests for additional information to ensure payment. 
• Review requests with Workout Officers and provide feedback as it pertains to structure, risk rating, TDR status, accrual status and possible charge-offs.  Works with Credit Department to ensure an approval document in a timely manner and if Credit Department not available to complete the request on a timely basis, completes the document himself/herself.
• Works closely with the Workout Officers with regards to loan documentation review, loan settlement, documentation exception follow-up, resolution of operations problems, loan closing preparations and risk management mitigation.
• Works closely with the Workout Officers to facilitate timely decision on overdrafts, loan maturities, new loan requests, loan modifications, renewals, and risk rating changes.
• Evaluates collateral position of problem loans on a monthly basis.  Coordinates delivery of new real estate appraisals, environmental reports, field exams, title searches, etc.  Reviews and documents conclusions from review.
• Is familiar with all credits in the Special Assets portfolio and is actively involved with servicing issues.
• Assists Workout Officers with managing the Bank’s delinquent loan report ensuring profitability and identifying any potential problems loans and provide a recommended course of action designed to reduce risk to the Bank.