Senior Manager, Education & Events

About the role: 

Join our fast growing beauty brand and become a fundamental member of our expanding team. We are looking for a savvy, passionate Senior Manager of Education & Events who is excited about developing and scaling foundational and retailer-specific education content and high-impact event programming for our key retail partners, sustainability, and beauty! The ideal candidate has a passion for building best-in-class training programs, owning end-to-end education and event workstreams from strategy through execution, and ensuring field initiatives and readiness are supported through clear program direction, exceptional content, and in-store collateral and toolkits. This role thrives in a fast-paced environment, partners closely with cross-functional teams across Sales, Marketing, Creative, and Field Sales, and shares our commitment to wellness. Our mission is to create effective, results-driven skincare that is safe for the planet and humankind.

Responsibilities 

• Support the Senior Director of Sales and Education in evolving the education strategy and foundational training framework, owning key workstreams from build through execution.
• Develop and deliver retailer-specific education programming aligned to strategic priorities (LMS updates, trainings, video content, and requested deliverables).
• Own the creation and ongoing maintenance of core education content and selling tools (product knowledge, routines, and how to sell), with a focus on improving BA confidence and conversion.
• Build the LMS and lead day-to-day platform management and optimization, including curriculum setup, content organization, and ongoing platform updates.
• Host and deliver high-impact trainings for internal teams, retail partners, and field teams across virtual and in-person formats, as needed.
• Build and manage integrated education and events focus calendars, ensuring seamless planning and field readiness.
• Lead event workflow for key retailer moments, ensuring event readiness, consistent in-store execution, and an elevated customer experience.
• Develop event toolkits and collateral aligned to retailer guidelines and brand priorities (menus, signage, one-sheets, training decks), enabling consistent in-store execution across partners.
• Support event planning and execution by managing timelines, intake forms, and cross-functional coordination to ensure teams are equipped for each retailer moment.
• Strategize GWP and sampling/gratis planning by providing education and event-driven recommendations aligned to retailer and brand moments.

This job description is a summary of duties. It is by no means an all-inclusive list but is merely a broad guide of expected duties and is subject to change. 

Requirements

Requirements 

• 5–7+ years of education and event program management experience on the brand/HQ side, building scalable retail education and event programming that supports field initiatives and readiness.
• Direct experience working with Ulta and Nordstrom required, including training requirements, retailer requests, and partner-specific deliverables.
• Extensive retailer education and event programming expertise, with the ability to build scalable, partner-specific programs that drive performance and consistency.
• Be highly proactive and solutions-oriented, with the ability to work independently and drive programs that deliver polished, on-brand training assets and event materials.
• Proven strength in project, workflow, and timeline management, with a track record of driving initiatives from strategy through execution.
• Extensive experience working within LMS platforms, including curriculum build, content organization, lesson assignment, and platform optimization to support training completion and readiness.
• Strong understanding of adult learning principles and curriculum development, with the ability to create engaging, retention-driven training content across virtual and in-person formats.
• High proficiency in Google Workspace (Sheets, Slides, Docs) and Microsoft Office (PowerPoint, Excel), with experience using project management tools (e.g., Wrike, Asana, Monday.com).
• Proven facilitation, presentation, and training delivery skills across both virtual and in-person formats.
• Ability to evaluate program effectiveness and continuously improve education and event programming based on feedback and performance insights.
• Experience partnering cross-functionally with Creative/Marketing teams to develop education assets and event collateral (toolkits, signage, menus, decks).
• Experience partnering cross-functionally with Creative/Marketing teams to develop education assets and event collateral (toolkits, signage, menus, decks).