Assistant Food and Beverage Outlet Shift Manager

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

 

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

 

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

 

WE LOVE OUR WORK.

Essential Duties and Responsibilities

• Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guestsOversees scheduling, breaks, floor plans, training, evaluating, counseling, team members on assigned shift
• Exhibits a friendly and helpful and courteous manner when dealing with customers and fellow team members
• Administers the overall activities of the front of house restaurant operations and beverage operations 
• Establishes and administers training programs within the assigned restaurant and lounge 
• Counsels, guides and instructs personnel in the proper performance of their duties
• Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards 
• Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction
• Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours 
• Ensures that available facilities are adequate for performance of duties by assigned personnel 
• Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated 
• Monitors appearance of food served and communicates deviations from standard 
• Performs assigned input work in compiling annual budgets 
• Prepares and coordinates the periodical performance reviews of assigned personnel 
• Acts as a role model to other employees and always presents oneself as a credit to the company
• Any and all duties as assigned by your Manager or a member of management.

Positions Supervised:

• F&B Supervisor

BRING US YOUR BEST.

Qualification Requirements 

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Associate's degree (A. A.) or equivalent from two-year college or technical school and two - three years related supervisory or managerial experience and/or training; or equivalent combination of education and experience.  Previous supervisory experience in a full service restaurant preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic computer knowledge.
• Must be able to obtain an ABC License.  Must successfully complete ServSafe Alcohol training certification course.
• Ability to offer all guests a pleasant and comfortable atmosphere while dining.
• Must have the ability