Operations Manager, Pediatric Surgery

Department

BSD SUR - Pediatric Surgery: Administration

About the Department

The faculty and staff in the Section of Pediatric General Surgery at UChicago Medicine perform more than 4,000 operations each year for a variety of childhood diseases. The clinical faculty offers world-renowned expertise in all aspects of pediatric surgical care with complete, well-balanced programs in General Surgery, Otolaryngology, Neurosurgery, Orthopedics and Urology.

The hallmark of the Pediatric General Surgery program is an AGCME-accredited, two-year fellowship training program with a clinical emphasis on minimally invasive surgery, which results in less pain, tissue damage and scarring in children, as well as faster recovery and shorter hospital stays. The section produces numerous articles for peer reviewed journals on minimally invasive surgery in children, as well as presents cutting-edge techniques at national meetings. In addition to our unique minimally invasive program, the general surgery group performs traditional pediatric surgical procedures ranging in complexity form high index neonatal surgery to routine hernia surgery. The group also manages the largest and busiest Extra-Corporeal Membrane Oxygenation (ECMO) program in the Chicago area.

Job Summary

Under general supervision from the Section Administrator, the Operations Manager is responsible for the daily operations of the Section of Pediatric Surgery. Represents the section on business affairs. May assist in developing and executing business plans.

Responsibilities

• Leads and supports projects and/or program development and implementation. Effectively interacts with both internal and external executives and staff, as well as consultants, to create projects and/or program design and ensure the success of projects and initiatives. Coordinates logistics of major events, and assists in planning events.  Prioritizes and manages multiple projects simultaneously and follows through on issues in a timely manner. 

• Oversees management of day-to-day financial processes, payment of invoices, the purchase of goods and services, and the processing of reimbursements.  Monitors and reconciles accounts.  Researches, compiles and analyzes data to create reports, presentations, proposals and other documents, including, but not limited to operational, financial and monthly reports.  Ensures compliance with relevant University policies and guidelines.

• Responsible for day-to-day office management.  Develops and implements office procedures and policies.  Develops and manages communications by assisting in creating and revising program materials, including brochures and website content under direction of Section Administrator. Manages physician and staff absences and responsible for coordinating gaps in coverage. Oversees and maintains the physical office space, ordering equipment, repairs and upgrades. Leads administrative staff by providing guidance and ensuring consistency and compliance on calendar, itinerary and other day-to-day administrative responsibilities. Provides coverage during gaps in administrative coverage due to absence, leaves of absence, vacancies, etc.

• Coordinates staff and faculty recruitment and on-boarding efforts.  Conducts candidate phone screens, ensures seamless interview experience, solicits reference checks, and communicates/tracks on-boarding and training process. Coordinates the timely submission of credentialing and re-credentialing packets.

• Professionally supports the clinical department management. Implements plans for clinical educational programs and initiatives.

• Assists faculty in the pursuit of grants and awards. Conducts special studies and projects, including the development and enhancement of funding opportunities by working closely with the faculty in the section.

• Acts as a liaison between the section and other University departments.

• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Master's degree in business, healthcare management, accounting, or a related field.

Experience:

• Supervisory experience.

• Healthcare experience.

Preferred Competencies

• Familiarity with general business practices.

• Commitment to providing a high level of