Senior Manager, Accessibility Training & Enablement

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Senior Manager, Accessibility Training & Enablement:

The Senior Manager, Accessibility Training & Enablement leads the design, development, and implementation of accessibility education, training, and enablement programs across the LA28 Olympic and Paralympic Games. Reporting to the Head of Accessibility, this role ensures that LA28 staff, volunteers, delivery partners, and key stakeholders have the knowledge, tools, and guidance needed to support accessible and inclusive Games experiences. The Senior Manager oversees organization-wide accessibility training initiatives, resource development, and awareness campaigns that promote disability inclusion, universal design principles, and equitable service delivery. Through these efforts, the role helps ensure that Functional Areas responsible for Games delivery are equipped to meet baseline legal accessibility requirements and Games-specific accessibility standards. This position plays a critical role in embedding accessibility into LA28’s culture, workforce capability, and operational readiness planning. By working closely with Functional Areas, delivery partners, and subject matter experts, the Senior Manager helps build organizational capability and shared accountability for delivering accessible Games environments for athletes, spectators, workforce, media, and all Games stakeholders. 

Key Responsibilities:

Training Strategy and Program Design

• Oversee the development and implementation of the accessibility training strategy for staff, volunteers, and partners
• Work with subject matter experts to implement scalable learning programs tailored to Functional Areas (FAs) and Games-time roles
• Ensure training content aligns with LA28’s Accessibility Strategy, ADA and IPC standards, and industry best practices
• Measure effectiveness of training programs through participant feedback, adoption metrics, and operational readiness outcomes

Enablement Resources and Tools 

• Lead creation and socialization of accessibility toolkits, guidance documents, and templates to support planning and delivery
• Collaborate with other ACS streams and cross-functional teams to integrate accessibility knowledge into systems and processes
• Maintain an up-to-date repository of accessibility resources and best practices
• Measure effectiveness and success of accessibility toolkits, guidance documents, and templates through participant feedback, adoption metrics, and operational readiness outcomes

Education and Awareness Initiatives 

• Plan and lead organization-wide accessibility awareness campaigns and workshops, both internally and externally
• Partner with Workforce, HR, and Communications to integrate accessibility learning into onboarding and professional development
• Support the development of champions across FAs who advocate for accessibility within their functions 
• Field accessibility related inquiries from within the organization to the correct ACS workstream

Monitoring and Continuous Improvement 

• Lead the collection and organization of accessibility experience and inclusion data
• Support preparation of reports and presentations summarizing accessibility outcomes and insights 
• Maintain organized records of metrics, lessons learned, and recommendations for continuous improvement
• Evaluate emerging technologies and tools to improve accessibility education and communication
• Contribute insights to l