Regional Director - Fitness

Job Title: Regional Director - Fitness

Department: Fitness/Operations

Reports to: Senior Regional Director - Fitness

Job Type: Exempt

Travel: Up tp 50%

 

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:  

 

The Regional Director -- Fitness Division is responsible for overseeing the operational success, financial performance, client satisfaction, and team leadership across a portfolio of fitness centers nationwide. This includes fitness and amenity facilities in verticals such as corporate, hospitality, residential, and commercial properties. The Regional Director will serve as a key partner to clients, a strategic leader to onsite teams, and a driver of revenue growth, operational excellence, and brand consistency.

Compensation for this role is $90k-$110k depending on experience. Our ideal candidate will be located in the mid-west region to service locations in or around the Chicago, IL area. Apply today for immediate consideration & to join our amazing Fitness team!

 

Key Responsibilities:

Multi-Site Oversight

• Supervise and support day-to-day operations across multiple fitness centers within the assigned region.
• Ensure consistent delivery of high-quality service, programming, and facility standards at each site.
• Conduct regular site visits, audits, and performance reviews with location leadership.

Client & Stakeholder Management

• Cultivate and maintain strong relationships with clients at each facility.
• Act as the primary point of escalation, resolving issues promptly and effectively.
• Lead quarterly business reviews and provide strategic recommendations for ongoing improvement.

Operational & Financial Management

• Oversee budgeting, financial forecasting, expense control, and revenue growth initiatives.
• Ensure each site meets or exceeds KPIs related to financial performance, client satisfaction, and utilization.
• Guide Fitness Directors/Managers in developing local business plans and achieving goals.

Team Leadership & Development

• Hire, train, supervise, and evaluate site-level leadership and key staff.
• Coach direct reports through regular check-ins, annual reviews, and goal setting.
• Facilitate professional development, certification compliance, and succession planning.

Strategic Growth & Pre-Opening Support

• Support new site openings, including recruitment, staff training, systems implementation, and launch planning.
• Collaborate with the Business Development team to identify and pursue new opportunities.
• Assist with RFPs, proposals, pro formas, and client presentations.

Marketing, Programming & Innovation

• Support implementation of effective marketing strategies and local outreach efforts.
• Promote innovative programming to drive member engagement and revenue.
• Ensure consistency in programming and service delivery aligned with AAG brand standards.

 

Qualifications:

Education & Ex