Cash Collection Senior Manager

<h3>Company Description</h3><p><strong>Vialto Partners</strong> provides comprehensive services for market leading clients located in several countries. In particular, they prepare different tax settlements as well as work on a number of tax-related tasks, including coordination of tax settlements on a global scale along with providing support in obtaining and analysing data from clients, preparation of immigration documentation, coordination of social security related tasks and much more.</p><p>In Poland, we are opening a new exciting chapter with more than 600 fantastic individuals on board. This is going to be a growth story, creating multiple opportunities for those focused on self-learning and continuous improvement, who at the same time are flexible for working cross-territory on technology-driven projects</p><h3>Job Description</h3><ul><li>Create, build and implement a Cash Collections process and team within a global Professional Services firm to assist clients with timely payment of invoices within agreed credit terms, cross-training existing Billing Administrators to assist with Cash Collections process.</li><li>Working with Accounts Receivable data from the global ERP system, automate the regular issuance of Account Statements to clients, and lead a team following up with client contacts to ensure timely payment.</li><li>Develop and maintain good working relationships with key client contacts (including senior Professional Services contract owners at client organisations as well as their Accounts Payable departments) to facilitate approval of invoices, query management and regular processing of invoices.</li><li>Across the entire Accounts Receivable portfolio, lead a team liaising with key contract owners within the Business to escalate queried invoices to reach a resolution.</li><li>Liaise with Treasury / Finance teams to understand cash collection targets, and the role the Cash Collections team plays in achieving these targets.</li><li>Train and supervise junior staff on a day to day basis, whilst overseeing their personal and technical development.</li><li>Complying with all relevant internal rules, policy and procedures, including those relating to Health and Safety, Data Protection and client-specific processes where necessary.</li><li>Implementing Continuous Improvement actions or processes to improve efficiency in line with the agreed plan and without unnecessary impact to service levels</li><li>Undertake other duties and tasks that may be allocated that are appropriate to the job</li><li>Take part in global improvement projects, take initiative to improve processes and assist with other accounting projects</li></ul><h3>Qualifications</h3><ul><li>Min 8 years of experience of working in AR team in global firm</li><li>Min 4 years of managerial experience in AR</li><li>Experience with S/4 Hana will be a plus</li><li>A commitment to delivering great client service with a focus on clear and timely communication</li><li>Languages: English at least C1 level in speaking and writing; German and French will be a plus</li><li>Strong time-management skills including proven ability to work independently and ability to proactively manage stakeholders to ensure delivery of results to agreed service levels</li><li>Working within a Professional Services firm environment, ability to liaise with senior Business leaders and Client Relationship owners (Partners/Directors) as appropriate to escalate queried debts for them to resolve.</li><li>Very good analytical and data skills with the highest attention to detail</li><li>Continuous improvement mindset</li><li>Excellent verbal and written communication skills</li></ul><h3>Additional Information</h3><ul><li>Implementation package - introductory and content-related trainings, tutor support (Buddy Program)</li><li>Comprehensive medical care </li><li>Additional insurance</li><li>Cafeteria platform where you can use a wide range of e-vouchers and a MultiSport card</li><li>Soft and technical skills training programs</li><li>Hybrid work model - 1x a month work on site</li><li>Comfortable office space available in the centre of Katowice and / or Opole</li><li>Development opportunities within the company</li><li>Great work environment</li></ul>