Associate Director, Business Operations

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:

The Associate Director of Business Operations will report to Vice President, Global Operations Shared Services at Illumina.  This is a critical role to ensure effective development and deployment of Global Operations (GO) strategic priorities to support Illumina’s company strategy as well as oversight of the PMO community of practice. The role is also responsible for continuously improving the effectiveness and cohesiveness of the operations organization in the scope of PMO/business operations and ensuring alignment across functions and delivery against strategic and operational objectives.  In this role, the incumbent will support the lifecycle of a large portfolio, leading project-level reviews, optimizing standards, identifying areas for improvement, reporting analyses, and leading program managers.  The scope of the GO organization includes product transfer, sourcing, purchasing, S&OP, manufacturing, logistics, on market product support, real estate and facilities, physical security, and environmental health and safety.  The organization has a global footprint, with manufacturing, distribution and laboratory operations located across all geographies.  The Global Operations team is over 3000 employees worldwide. The incumbent may drive critical strategic projects across GO in a fast-moving, dynamic, complex environment.  A successful candidate will demonstrate strong emotional intelligence, self-motivation, and ability to effectively execute under ambiguity. A background in life sciences is a requirement (e.g., undergraduate studies, previous or current work). Broad-based experience across the product lifecycle and a wide breadth of operations is critical for success. Minimally, a BS in Biology, Engineering, Physics, Chemistry, Computer Science, Operations, or equivalent is required. Clinical experience, particularly in diagnostics, is highly desirable.

Scope of Responsibilities:

·        Executes operational objectives and partner with senior leadership on strategic planning and deployment.

·        Use metrics and data visualization effectively to report portfolio performance and support decision-making at the team or organizational level

·        Develop and implement project management methodologies and best practices to build on the team’s skills and abilities

·        Contribute to the establishment of common practices, tools, and templates for portfolio and project management, and ensure adherence to company and legal standards

·        Develops, modifies, and executes company policies that affect immediate operations and may have enterprise-wide effect.

·        Works on highly complex assignments where problem solving requires conceptual thinking as all factors may not be clearly defined.

·        Frequently interacts with senior management and/or executives on matters concerning several functional areas, divisions, and/or customers.

·        Applies advanced knowledge to convince stakeholders of desired departmental outcomes.

·        Interactions require the ability to negotiate and persuade others in sensitive and complex situations while preserving relationships.

·        Directs the activities of two or more disciplines or departments.

·        Frequently advises team(s) on complex matters and has significant influence in terms of budget, methods, and staffing.

·        Oversees experienced professionals and ability to influence and lead acr