Data Center Critical Environment Support Assistant

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Support Assistant.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Support Assistant, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities:

• You will utilize the ​​internal computerized maintenance management system (CMMS) to track all equipment and complete maintenance requests. With minimal supervision, you’ll also respond to abnormal conditions within the datacenter.
• You will perform various types of maintenance for specific disciplines and equipment you’ve been trained in, and perform lower-level maintenance with minimal supervision. Using a hands-on understanding of how equipment works within disciplines you’ve been trained, you’ll also troubleshoot equipment and systems.
• You will take part in getting any third-party work underway while ensuring it is performed to scope and completed in a safe manner. You’ll also ensure all safety and security requirements are followed.
• You will submit reports and develop methods of operating procedures (MOPs) and standard operating procedures (SOPs). You’ll also coordinate activities with contractors, perform equipment inspections, and participate in testing.

Other

• Embody our culture and values

Qualifications

 Required Qualifications:

• High School Diploma, GED, or equivalent OR equivalent experience
• Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.  

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional Quali