Product Manager - Data Platform - Data Studio

Summary

At Guidewire we are proud to be able to support our customers’ mission to help protect the world’s most important investments. All of us benefit from having insurance to protect our homes, businesses, and other assets. Our customers are focused on being able to provide help when people need it the most, whether it is due to a natural catastrophe or an accident. Our mission is to be the platform that allows P&C insurers to provide the products and services that their customers need in order to recover from some of life’s most challenging events.

We are looking for a product management professional to join our data platform team. Guidewire’s Data Platform team is responsible for building an integrated, scalable, secure, and robust data transformation and integration services, to help both our internal development teams and our customers leverage, transform, and enrich data easily to gain analytics driven insights.
Our data platform curation services are designed to support all our analytics, data science, and data management applications, while being integrated foundationally across our broad product portfolio, to usher in a new era of analytic driven experiences, services, and insurance product offerings for the property and casualty industry. Data Studio is the end user application that leverages these services enabling business analysts, data analysts, and data integration developers to access, query, modify and create business for downstream insights and analytics.
Starting with working with customers and our internal teams, you will identify opportunities to enhance the capabilities and developer experiences of Data Studio to more effectively help data stakeholders deliver business insights that have a meaningful impact on our customers overall success as measured through KPIs like retention, quote conversion rate, business cycle times, and customer and agent satisfaction. You will define requirements and then work with the engineering teams to deliver new Data Studio front and backend features and functions enabling new user interfaces and developer experiences.
Most importantly, you will excel in an organization that truly lives our value of Integrity, Rationality, and Collegiality on a daily basis.

Job Description

What you will do

• Collaborate with one or more engineering teams through the ideation, technical development, and launch of Data Studio features that internal application teams and customers leverage to develop content and solutions for analytics applications.

• Drive feature level design sessions and product development with engineers, architects, and UX

• Establish shared vision across the company by building consensus on priorities leading to product execution

• Define and analyze metrics that inform the success of products

• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

• You will work with your manager and peers to ensure alignment of your team's work with larger organizational product roadmap across platform, applications, and analytics

• Gather and define the requirements that will be used to research and innovate new interactions and workflows to expose underlying curation services capabilities to end users

• Be the expert who can help customers, QA, support, sales, and other groups with questions about Data Studio and the underlying cloud native data platform storage, processing, and data integration services

• Manage dependencies across different teams and ensure features are delivered on time

• Triage, prioritize and respond to customer issues and escalations

• Work on-site in our Exton, Pennsylvania office minimum of eight (8) days per month.

What we are looking for in this role

• 2+ years product management experience

• 3+ years of experience working with technical data management, query, and integration applications

• Experience with UI/UX patterns and design

• This role requires conceptual understanding and knowledge of micro services, distributed systems, AWS (Amazon Web Services), Big Data ecosystem

• Cloud native software delivery experience

• Ability to manage complex initiatives with limited supervision.

• You are driven, focused, and quick to take ownership of your work

• Adaptable, resilient, and able to thrive in ambiguity

• You should feel comfortable w