Security Officer - Retail Mall Patrol

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Officer - Retail Mall Patrol in Mesa, AZ, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Patrol Officer with Allied Universal, you will monitor and patrol retail locations, helping to deter security-related incidents and providing a visible presence to support a secure environment. You will interact with customers and staff, delivering outstanding customer service and clear communication. This is a driving post, so a valid driver's license is required. Join a team that values agility, reliability, and innovation, where people come first and teamwork and integrity are at the core of everything we do.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeMon02:00 PM - 12:00 AMTue02:00 PM - 12:00 AMWed02:00 PM - 12:00 AMSun02:00 PM - 12:00 AM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, as well as responding to emergency situations as appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential issues.
• Observe and report any suspicious behavior or activities, following established protocols for documentation and communication.
• Assist with access control by monitoring entrances and exits, verifying credentials when necessary, and helping to maintain order within the location.
• Support loss prevention efforts by maintaining a visible presence and reporting any incidents of theft or property damage.
• Collaborate with store management and Allied Universal team members to address security-related concerns and provide a welcoming environment for customers and staff.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• A Security Professional Guard Card is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employ