(Sr.) CRM Administrator (f/m/d)

Your mission

We are scaling fast, and looking for a highly skilled Senior CRM Administrator to take ownership of our HubSpot CRM environment. This role is critical to ensuring best-in-class data management, automation, and process scalability across the customer journey, from lead gen, through quoting and lastly invoicing. You will be both a hands-on system expert and a strategic partner. Sitting within the Data Team (with future transition into Revenue Operations), you’ll be responsible for managing and scaling our HubSpot CRM & PlanHat ecosystem, driving automation and integrations, and ensuring data quality and governance across teams.  You will work closely with Marketing, Sales, Finance, and RevOps to enable a 360° CRM view, helping business achieve efficiency, accuracy, and growth.

In this role you will

• Partner with stakeholders to design, implement scalable solutions aligned with business objectives. 
• Manage day-to-day operations including user management, workflows & pipelines.
• Identify, design, and manage integrations via APIs to connect with other systems Own CRM data standards, including deduplication, compliance, enrichment, in close collaboration with the Data Team
• Ensure generated data is correct & seamlessly supports downstream systems (e.g. PlanHat for CSM’s)
• Stay ahead of CRM best practices, recommending and implementing tools and processes to keep us best-in-class.

What you need to be successful

• +5 years CRM experience, (nice to have: at least 3 years in HubSpot)  
• Proven track record of designing and implementing scalable CRM processes, across lead generation, sales pipelines, and invoicing.  
• Strong expertise in automations, workflows & reporting  
• Hands-on experience with API handling and integrations  
• Solid understanding of data governance and data quality management  
• Ability to collaborate cross-functionally with Sales, Marketing, Finance & Data

What’s in it for you?

• Accelerate your career growth: Join Europe’s leading workplace management software company and unlock rapid professional development.
• Company-wide summit: Connect with the entire team at our annual summit, held in dynamic locations across Europe. Check out the video from our last company summit.
• “Bursts”: Collaborate with your team face-to-face through our in-person meeting support.
• Home office equipment: As a remote-first company, we support your home office setup with financial assistance to ensure you have everything you need.
• Co-working budget: Work from modern co-working spaces near you with our co-working budget.
• Learning and development: Invest in your future with a yearly development budget for coaching, certifications, and conferences.
• Cutting-edge technologies & autonomy: Enjoy high levels of autonomy, access to the latest tech, and a dynamic international work environment.