Residential Assistant, Relief

Are you passionate about discipling others? Can you multi-task, comfortably set boundaries, and work well under pressure? Do you have a passion for seeing lives transformed in Christ? If you answered yes, then you may be Mercy’s next Residential Assistant!

Education: Some college preferred; must have a high school diploma or pass a general education development test (GED).
Experience: Minimum of 2 years of experience in ministry, mentoring, or teaching required

Skills: Good communication, works well under pressure, ability to multi-task, ability to set boundaries. Must have a thorough understanding of, and dedication to, the vision of Mercy Multiplied, along with demonstrated Christian work ethics.

Eligibility: Must be at least 21 years of age or older. 

• Must be available to work a minimum of 2-3 shifts per month.

In the Residential Assistant, Relief position, you will be responsible for but not limited to the following:

• Answer the telephone and direct calls to the proper extension/voice mail, answer questions, etc.

• Pass out incoming mail.

• Monitor meal and snack time.

• Supervise the residents while doing their nightly details.

• Check night and morning work details, and fill out work detail check list.

• Distribute residents medications and records medications accordingly.

• Monitor residents during free time.

• Responsible for making a quiet time room check each night and also a final lights out room check.

• Answer phones during the night.

• Report any major problems to Residential Supervisor and/or Program Director

• Unlock kitchen for residents to start breakfast. Prep Team.

• Hold residents accountable to follow program expectations and confront areas of concern or need.

• Resolve any conflict between the residents if they cannot resolve it themselves.

• Document contacts/disciplines/training opportunities to ETO and daily reports.

• Email communication with home staff as needed.

• Supervise Friday, Saturday and Sunday work details including meals and clean up. This also includes snack time.

• Coordinate residents personal phone calls and visits.

• Fill out necessary form for residents leaving for the weekend.

• Discipline residents when needed.

• Resolve any conflict between the residents if they cannot resolve it themselves.

• On occasion take residents to the hospital and/or pick up prescriptions from the pharmacy.

• Check all interior and exterior doors at night and set the alarm after lights out.

• Check residents rooms to make sure all are up and beds are made before breakfast.

• Keep the Residential Supervisor and/or Program Director up to date with weekend schedules.

• Must be responsible for safe transportation of residents when needed

• Other duties as deemed necessary. 

Schedule: Hours are as needed. Potential shifts:

Weekends - Hours: Friday-Monday, 4:30 PM to 8:30 AM

Nights - Hours: Monday-Thursday, 4:30 PM to 8:30 AM

*Staff is compensated for sleep time.

Compensation: $20/hour

Some of the benefits you will enjoy as an employee at Mercy Multiplied include:

• Business casual dress code
• Work-life balance
• Opportunities to exercise your faith working alongside a supportive team of believers
• Attend sessions led by dynamic Bible teachers and Christian speakers and authors brought in from all over the world