About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The Communications team at Airwallex is dedicated to managing the company’s reputation and fostering strong relationships with key stakeholders. We handle public relations, government affairs, and corporate communications to ensure transparent and effective engagement. By advocating for Airwallex’s interests and navigating complex regulatory environments, we support the company’s strategic goals and growth.

What you’ll do

We are seeking a visionary, high-velocity creative and collaborative social expert to lead our U.S. content strategy. You will partner with Executive and Corporate Communications to drive awareness and foster high-level conversation around the unique role Airwallex plays in the global economy—from enabling "Global on Day One" startups to powering the next wave of AI-driven growth.

The ideal candidate is a strategic storyteller who lives at the intersection of technology, finance, and culture. You are comfortable navigating the nuances of Silicon Valley discourse, the complexities of global banking, and the fast-paced evolution of social platforms.

This hybrid role is based in San Francisco or New York.

Responsibilities:

• Lead the creation of social-first campaigns centered on Airwallex’s core pillars: AI-driven growth, modern global banking, and the empowerment of startups to operate without borders.

• Partner closely with Product Marketing to translate technical product launches into creative, high-impact social campaigns across multiple channels and executives that drive awareness and demonstrate tangible value to our customers.

• Work directly with the Corporate Communications team to build bespoke social strategies for our CEO and select executives. You will grow their personal audiences and position them as thought leaders on key narratives including the future of fintech and the platform shifts in AI.

• Partner with Corp Comms to inject the Airwallex brand into the center of Silicon Valley conversations. You’ll develop a distinct corporate voice on platforms like X and LinkedIn, connecting Airwallex to broader economic, policy, and technology news.

• Think expansively about channel strategy. You will leverage internal teams and outside creative agencies to produce high-end video series that highlight our customers and the borderless growth Airwallex enables.

• Stay ahead of the curve on platform shifts, experimenting with new formats and distribution models to ensure the Airwallex message resonates in a crowded digital landscape.

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have but are not mandatory.

Minimum qualifications:

• 10+ years of experience in social media, content strategy, or integrated communications.

• Proven track r