Jobs and Careers

HR GENERALIST, Richmond, VA

Compass Group

United Statesfull_timeVerifiedPosted 2 Jan 2025

💰 $75,000/yr($68,000/yr – $75,000/yr)

About the role

Salary: $68,000-$75,000

Other Forms of Compensation:

Pay Grade: 11

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

Working as the HR Generalist you primary will be to support the Human Resources function so that it meets both the needs of the business and of our associates. The HR manager will take the lead role in all of the following functional areas: associate relations, HR specific training, HR legal requirements and compliance, development and revision of HR policies and procedures, associate engagement survey action plan follow up, performance and merit increase monitoring, hiring non-exempt associates and managing data associated with bonus administration.

Key Responsibilities:

Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, and managing performance)
Investigates and advises management in appropriate resolution of associate relations issues
Content expert regarding policies, procedures and programs
Coordinates/conducts exit interviews to determine reasons behind separations
May represent organization at personnel related hearings and investigations
Supports internal customer survey and associate satisfaction interpretation/feedback process
Attends RVP/RDO meetings to increase HR transparency
Assists with training related to the areas of interviewing, selection and hiring
Assists managers in developing and implementing recruitment plans to increase qualified applicant flow
Supports Sector and provides direct assistance and support in critical markets
Coordinates and conducts new hire orientation and management training
Conducts HR Assessments/Audits

Preferred Qualifications:

Bachelor's Degree preferred
2-5 years multi-unit HR generalist and associate relations experience preferred
Experience in a high customer contact setting
PHR, SHRM-CP, SPHR, or SHRM-SCP desirable
Experience in Employee Relations required
Previous Operations experience helpful
Thorough knowledge of all housekeeping practices and procedures
Strong work ethic, intense drive and initiative for quality and customer service
Excellent written and oral communication skills
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Excellent administrative, organizational and problem solving skills and an ability to prioritize tasks at the same time
Ability to use a participative approach to managing staff
Ability to function appropriately under stressful conditions