Commercial Education Manager
AbbottAbout the role
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
Abbott Point of Care is seeking a high-impact Commercial Education Manager (CEM) to accelerate salesforce performance through strategic capability development, performance consulting, and data-driven education solutions for our United States sales organization. This is a remote position, and preferred candidate will live near major airport.
This is not a traditional training role. The CEM operates as a business partner to commercial leadership, diagnosing performance gaps, shaping capability strategy, and delivering targeted interventions that directly impact growth, productivity, and customer impact across the United States.
The CEM will serve as a performance accelerator for the US commercial organization, partnering closely with Sales, Regional and Global Marketing, and Regional and Global Commercial Excellence to:
Build critical capabilities that drive revenue growth
Improve sales execution, pipeline quality, and customer engagement
Enable behavior change at scale, not just knowledge transfer
Translate strategy into field execution excellence
This role supports the US, with regular field engagement and collaboration with global teams.
What you’ll work on
Performance Consulting & Strategic Partnership
Serve as a trusted advisor to Regional Sales Directors and District Sales Managers, diagnosing performance gaps across skills, mindset, process, and tools.
Translate business priorities into targeted capability‑building strategies aligned to growth drivers (new business acquisition, menu expansion, competitive displacement).
Partner with Global Commercial Education to shape the annual capability roadmap grounded in field insights.
Capability Building
Design and deploy role‑specific capability journeys that build proficiency over time—not one‑off trainings.
Focus on high‑impact commercial capabilities, including:
Strategic account planning & opportunity management
Clinical and economic value selling
Competitive differentiation & objection handling
Deal strategy & advanced negotiation
Territory & time optimization
Embed application, reinforcement, and coaching into all programs to drive measurable behavior change.
Field Coaching & Manager Enablement
Conduct regular field rides and side‑by‑side coaching with Sales Specialists and District Managers.
Strengthen frontline manager effectiveness by coaching them on how to coach and embedding consistent coaching frameworks.
Identify top‑performer behaviors and scale best practices across the region.
Data‑Driven Enablement & Commercial Excellence Integration
Use Salesforce (Summit), PowerBI, and other tools to diagnose performance trends, identify skill gaps, and measure c
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