Jobs and Careers

Account Manager, Janitorial Services

United Statesfull_timeVerifiedPosted 6 Jul 2026

💰 $100,000/yr

About the role

The Account Manager – Janitorial Services is responsible for overseeing service delivery, client satisfaction, and operational performance across assigned accounts. This role serves as the primary point of contact for clients while managing janitorial teams, ensuring high-quality cleaning standards, and driving operational efficiency and contract compliance.

Position Starts: 9/1/2026

Compensation: $100,000.00 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit

ABM Employee Benefits: Staff & Mgmt

Serve as the primary liaison between clients and operations teams to ensure service expectations are met or exceeded
Manage day-to-day janitorial operations across assigned facilities or accounts
Supervise, coach, and develop custodial staff and supervisors
Conduct regular site inspections and quality audits to ensure compliance with cleaning standards and contract requirements
Address client concerns promptly and maintain strong, professional relationships
Oversee staffing, scheduling, and labor management to meet operational needs and budget targets
Monitor account performance, including KPIs, service levels, and financial metrics (labor, supplies, profitability)
Ensure compliance with all safety regulations, OSHA standards, and company policies
Manage inventory, equipment, and supply ordering to control costs and maintain efficiency
Coordinate special projects such as floor care, deep cleaning, and event support
Support recruitment, onboarding, and performance management processes

Must have Valid Driver's License
High school diploma or equivalent required; bachelor’s degree preferred
3–5+ years of experience in janitorial, facilities, or custodial management
Prior experience managing client accounts and leading teams
Strong knowledge of cleaning methods, equipment, and safety protocols
Excellent communication, customer service, and relationship management skills
Proven ability to manage budgets, schedules, and multiple priorities
Proficiency in Microsoft Office and/or workforce management systems

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm emp