Receptionist – Temporary position (ADM-2)

Description

Summary:

Under the supervision of the Receptionist Office Admin Coordinator of Ibero-American Action League, Inc. the Receptionist is responsible for greeting staff and visitors and performs clerical duties.

Requirements

Responsibilities, Relationships, and Duties:

• Reports to the Receptionist Office Admin Coordinator.
• Works 9 am to 5 pm Monday through Friday
• Establishes and maintains good working relationships with staff, funding sources, related agencies, and other Ibero programs.
• Answers all incoming telephone calls promptly, efficiently, and courteously.
• Routes incoming calls and accurately records and delivers follow-up messages.
• Maintains the reception area clean and organized.
• Greets visitors and clients, ensuring a welcoming atmosphere by monitoring and opening the doors, and directing them to the appropriate staff.
• Provides callers and visitors with information regarding program locations and agency services.
• Provides clerical support to General Management staff, including but not limited to typing, translations, and making copies.
• Safeguards confidential information.
• Maintains a log to record the distribution of checks, or important documents, ensuring recipients sign for accountability and tracking purposes.
• Receives and records all incoming funds from regular mail or various programs.
• Handles incoming and outgoing mail, including sorting, date stamping, FedEx services, postage, and other related tasks.
• Uses email communication to forward messages to staff.
• Attends scheduled staff meetings and other assigned events.
• Performs other duties as assigned by the direct supervisor.

Qualifications:

• Bilingual (Spanish & English) required
• High School Diploma or GED
• One year of secretarial/front desk experience.
• Pleasant, respectful manners while relating to the public are a must.
• Ability to complete standard and complete clerical tasks.
• Proficiency in the use of various types of office equipment including computers, software, copy machines, etc.