Manager, Project Management - Card Command Center (Hybrid)

West Creek 8 (12080), United States of America, Richmond, Virginia

Manager, Project Management - Card Command Center (Hybrid)

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a Project Manager within our US Card Chief of Staff Office, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have a direct impact on the company. You will work with smart, talented people who will challenge you to excel. 

As a member of the US Card Chief of Staff team, you will work with senior leaders across US Card, along with the US Card Leadership team to achieve our domestic and international geostrategy. 

In this specific role, you will be responsible for helping to steer and execute on our US Card-wide Geography Strategy. You will focus on the overarching strategy to ensure our footprint serves our current and future strategic needs, both for our associates and our business. Additionally, you will partner with key leaders across US Card and the enterprise to develop the workforce strategy and measure its success over time.

General Responsibilities:

• Drive our US Card-wide geostrategy inclusive of but not limited to: 

  • Define our workplace strategy and develop our execution path towards strategic target 

  • Project manage our workforce strategy to transition towards our philosophies and increase colocation

  • Manage executive level and US Card-wide geo related communications

  • Run monthly workforce and workplace reporting for executive plus audience

  • Liaison with Global Workplace Services (GWS) on workplace needs to ensure they are serving the needs of US Card associates 

  • Develop and support hybrid workforce strategies and lead programs to enable associate success​

• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation

• Forge relationships with key stakeholders to ensure delivery of commitments

• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

• Demonstrate organizational agility to adapt to changing demands

• Display strong consulting and collaboration skills

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The candidate should have:

• Excellent communication, both written and verbal for executive + level audience

• Excellent problem solving and influencing skills

• Strong project / program and process management skills

• Strong understanding of data, inclusive of google sheets / excel basic formulas

• Demonstrated ability to adapt to changing demands and situations  

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 5 years of Project Management experience

• At least 2 years of experience using Google Suite (Sheets and Slides) 

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Preferred Qualifications:

• 3+ years of analysis or strategy experience

• 6+ years of Project Management experience

• PMP, Lean, Agile or Six Sigma certification

• Strong communication and collaboration skills

• Strong problem solving and influencing skills

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At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based