Sr. Product Designer, Diner Experience

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sr. Product Designer, Diner Experience

What does a success Senior Product Designer do at Fiserv?

The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. The platform empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools.  

Fiserv is hiring for a Senior Product Designer to join our growing team.  This Senior Product Designer will partner with a dedicated team of Product Designers, Engineers, Product Managers, and Product Operations associates to ensure both restaurant operators and restaurant guests have an exceptional experience interacting with BentoBox products. This is a high-leverage role that will have a significant impact on our ability to deliver value to restaurants and will require partnership stakeholders throughout Fiserv. 

What You’ll Do:

• Take ownership of a project’s product design process, acting autonomously to lead a project to a successful launch

• Produce elegant solutions to complex problems, efficiently and consistently

• Design from concept to hand-off, knowing when to make low-fi sketches and when to make pixel-perfect prototypes

• Help maintain and evolve our design system

• Inform design solutions by conducting competitive analysis, reviewing analytics, interviewing users and running user tests

• Partner closely with product managers, engineers and internal stakeholders to find effective but practical solutions to customer needs

• Give and solicit feedback from other designers, including mentoring less senior designers

• Present concepts to leadership, justifying your choices with rationale and research

What you need to have:

• 5+ years of product design experience with a portfolio showcasing end-to-end design decisions. 

• Experience designing for B2B or B2B2C products.

• Proficiency in modern design tools, particularly Figma, with expertise in design systems and component libraries.

• Demonstrated experience in end-to-end product design, creating intuitive, visually appealing, and user-focused solutions.

• Strong foundation in visual design principles, including typography, color theory, hierarchy.

• Knowledge of current and emerging design trends, as well as an understanding of established best practices.

• Experience conducting user and competitor research and analyzing data insights to inform and iterate designs. 

What is nice to have:

• Ability to think strategically about product vision and balance user needs, business objectives, and technical constraints effectively. 

• Excellent communication and collaboration skills, with the ability to clearly articulate and defend design decisions to stakeholders. 

• Ability to create clickable prototypes to communicate and test design ideas.

• Familiarity with accessibility standards

• Experience with interface animations.

• Experience in the hospitality industry.

• A positive, proactive approach to your work.

• Empathy for users, understanding their pain points and advocating for their need.

*In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Salary Range

$110,700.00 - $189,700.00

These pay ranges apply to employees in New