Patient Service Representative WPCC 32D

Job Summary: The Patient Service Representative is responsible for processing patients for office visits and admission, ensuring that the proper medical information and records are obtained. The incumbent gathers and provides information to patients, coordinates patient care and scheduling, assists with financial processing, and provides clerical support to the department.

Specifications: Associates degree or two years equivalent experience in a health care setting. Must have excellent typing, interpersonal and communications skills. Knowledge of third party payers, medical terminology, word processing, and other computer applications (Lotus 1-2-3) preferred. Must have flexibility to occasionally work additional, unscheduled hours and be proficient in the English language.

Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center—are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Internal Posting Period: 3/11/2026 - 3/20/2026