Field Application Engineer

Company Description

Prime Robotics is a leading global automation company serving the Logistics, Manufacturing and E-Commerce industries.  Owned and operated out of Denver, Colorado, Prime Robotics develops cutting-edge solutions that are innovative, productive and scalable. Our mission is to accelerate supply chain logistics via best-in-class robotic solutions, and we’re looking for top talent to grow our teams across the globe!

Prime Robotics employees have the opportunity to make a lasting impact on a fast-growing global company.   Curiosity, innovation and service are core attributes for all hires, and we’re dedicated to cultivating a workplace of growth, stability, and collaboration.

Job Description

Field Application Engineer

To thrive in this role, you should be an independent and organized individual with a natural curiosity and excellent communication skills. A genuine interest or passion for robotics and technology is highly desirable.

This position is located in Carlisle, PA.  The role is hands-on directly supporting the customer.

Key Responsibilities:

• Perform hardware troubleshooting, including electronics, motors, and cabling, ensuring optimal functionality of the robot fleet.
• Work hands-on with electromechanical systems in a shop environment, contributing to the efficient operation of the robots.
• Diagnose and troubleshoot software issues, ensuring the smooth functioning of the robotic systems.
• Administer Linux systems, particularly adept at utilizing ssh, grep, and working on the command line.
• Undertake office IT administration tasks, such as setting up PCs, switches, WiFi, VPNs, etc., to facilitate seamless robot operation.
• Demonstrate soldering expertise when necessary, maintaining and repairing electronic components.
• Exhibit a quick learning ability and an exceptional work ethic, adapting swiftly to evolving challenges.
• Must have first-rate attention to detail and be meticulousness in all tasks.
• Capability to provide outstanding customer support, addressing concerns and inquiries promptly and effectively.

Qualifications

Preferred Skills:

• Prior experience with Warehouse Management System (WMS) software is a valuable asset.
• Proficiency in quality assurance and testing methods.
• Aptitude for creating accurate documentation and technical writing, ensuring clarity and ease of understanding.
• Familiarity with databases and proficiency in writing mySQL queries.
• Capability to provide outstanding customer support, addressing concerns and inquiries promptly and effectively.
• Ability to work both independently and collaboratively as part of a team, fostering a cohesive and productive work environment.

Additional Information

What We Offer:

• Competitive salary and comprehensive compensation package.
  • Range for this position is 55,000 - $80,000 based on experience
• Medical, dental, and insurance coverage to support your well-being.
• Vacation and sick leave for maintaining a healthy work-life balance.
• Valuable hands-on experience and opportunities for skills growth in cutting-edge robotics technology.
• A culture of innovation, providing an environment ripe for personal and professional development.