Director, Billing Ad Sales

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Role Purpose:

The Director, Billing Ad Sales is responsible for leading all Ad Sales and other Domestic billing operations of the Global Customer Finance Operations organization, which oversees order-to-cash for Advertising Sales, TV Distribution, Universal Pictures International, Universal Networks, and Brand Development among other NBCU businesses. This role reports to the Senior Director, Operations.  And, as part of the global hybrid shared services/BPO model, this role has oversight of ensuring optimal performance of BPO, Accenture.

Responsibilities

• Lead the Global Customer Finance Organization’s Ad Sales teams in delivery of billing service performance excellence, ensuring strict adherence to controllership and compliance controls, country, and tax regulations on behalf of NBCUniversal’s global and diverse business platforms for Advertising Sales.
• As we grow our organization other NBCU business will be added to the billing responsibilities.
• Develop business cases and collaborate with the Sr. Director, Operations to continuously transform Billing functions to drive process and transactional efficiencies and performance including automation through robotics, AI, leveraging BPO, and third-party software.
• Manage direct reports of 2 Sr. Managers and 1 Manager in achieving best-in-class performance.
• Partner with Sr. Director, Operations and VP, GCFO in developing project plans and ROI on O2C transformation and business initiatives relating to billings’ people, process, and technology.
• Process owner of Ad Sales billing including oversight of BPO Accenture teams of over 25 FTEs to efficiently deliver optimum performance.
• Collaborate with Reporting & Business Insights to interpret key operational and technical requirements relating to new and emerging NBCU business initiatives as they relate to billing and cash operations.
• Collaborate with sales and create ownership with them on billing discrepancy process and solutioning for one-off billing issues.
• Support Sr Director, Operations in providing talent and career development, as well as ensuring an inclusive and cohesive culture that represents the values of NBCU and Global Controllership.
• Leverage centralized organizational hybrid shared services model to optimize resources and streamline processes with varied AR and billing systems (inherent high level of complexity).
• Improve depth of financial reporting on billing, implement meaningful KPIs, analyze big data, interpret results, trends, and variance analysis to present monthly operating performance, business insights, and propose action plans to Senior GCFO management.
• Present billing operational performance and business insights to senior leadership on a regular basis.
• Lead teams in meeting operational and monthly general ledger closes with respect to timely billing and financial reporting.
• Responsible for reviews and approvals of monthly billing control reconciliations.
• GCFO Ad Sales Billing Process Owner for business continuing plans and execution.
• Ad hoc reporting requests and audit reviews.

Qualifications

Basic Requirements:

• Minimum 5-8 years’ experience in a similar position within a global environment.
• BA/BS degree in Accounting, Finance or related field required.
• Experience in working effectively with an off-site team (BPO).
• Proven analytical skills.
• Experienced in SAP.

Desired Characteristics:

• MBA a plus.
• Ability to meet tight deadlines.
• Excellent time management skills.
• Excellent communicator: proven ability to work across functions and manage key stakeholders, ability to ensure clarity of information, and to elimin