Learning & Development Manager

Description

Job Title: Learning & Development (L&D) Manager

Department: HR

Reports To: HR Director

Grade: 44

Location: Toone, TN. 

FLSA Status: Exempt

EEO: 2

JOB SUMMARY

The Learning & Development (L&D) Manager develops and implements an L&D strategy aligned with the business and people strategy. The role is responsible for design and delivery of learning and development activities across the site which meet the operational, technical, and individual development needs. Provide oversight of the PureSafety Learning and Management System (LMS) as well as implementation, updates, and recordkeeping of all plant training to ensure training completion and competency can be clearly demonstrated with accurate training records.

ESSENTIAL JOB FUNCTIONS

• NEEDS ANALYSIS
• Work in partnership with the KFL Directors to define their L&D priorities. Produce departmental training plans for all areas providing input into the annual budgeting process.
• Ensure Ad-Hoc requests/needs are captured alongside the departmental and site needs to appropriately balance all needs
• SOLUTION ARCHITECT
• Work with senior leaders to identify core competencies in the development of career paths including those which are part of the succession plans.
• Implement an L&D strategy for the KFL site.
• INSTRUCTIONAL DESIGN
• Design and deliver training including but not limited to corporate and other internal or external development programs.
• Continually improving the performance management tool and features.
• DELIVERY
• Coordinate corporate and KFL leadership development programs.
• Coordinate training for operations and support personnel including Leads, Supervisors, and Managers.
• Act as a professional mentor to production and safety leadership, involving them in the delivery of site-wide initiatives.
• Deliver L&D solutions which address talent review actions and support talent management within KFL. Support succession plan development needs.
• SYSTEMS AND ANALYTICS
• Monitor and audit the effectiveness of the training process and LMS record management.
• Partner with HR to monitor and evaluate the effectiveness and impact of the programs on employee engagement, retention, performance, and learner satisfaction.
• Provide data and insight for the HR Director to demonstrate return on investment for training and compliance.
• Ownership of the LMS system including program management, content creation, and system reporting.
• Perform any other duties as required.

OTHER JOB FUNCTIONS

• Special projects and additional duties as assigned
• Cross-training of HRBP’s in training and LMS functions
• Provide support for the HR Director for all aspects of the business
  

SUPERVISORY RESPONSIBILITY

• No direct supervisory responsibility
• Oversee individuals conducting training (Leads, Supervisors, Managers)

EDUCATION

• Bachelor’s degree in Human Resources, Organizational Development, or a related field required
• Master’s degree preferred

EXPERIENCE

• Minimum of five years of experience in Training, Learning & Development, or equivalent combination of education and experience
• Experience training and developing a workforce in a manufacturing environment
• Demonstrated track record of introducing and driving programs leading to tangible and measurable results
• Knowledge of and experience with LMS systems
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational development, performance management, and federal and state respective employment laws
  

SKILLS and QUALIFICATIONS

• Professional Training certification preferred (CPTM or recognized training qualification)
• Proven experience developing and implementing a training strategy
• Knowledge of learning styles and modern delivery techniques
• Experience designing and delivering training utilizing a number of platforms
• MS Office skills
• Knowledge of evaluation theories (Kirkpatrick, Phillips ROI, etc.)
• Experience using LMS and e-learning platforms
• Prior experience in a manufacturing or high hazard environment
• Basic understanding of process instructions, risk assessments, and training needs analysis
• Ability to interface with all levels of a manufacturing organization
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skill