Administrative Assistant II-World Trade Center Health Program-Psychiatry

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities: 

The World Trade Center Health Program at the Mount Sinai Clinical Center of Excellence offers high-quality, compassionate healthcare to those directly affected by the September 11th terrorist attacks. Services include medical monitoring and treatment and mental health services for eligible 9/11 responders.

The Administrative Assistant II provides a wide variety of administrative support services for the World Trade Center Mental Health Program including, preparation and control of records, statistics and reports regarding operations and personnel matters. May serve as administrative liaison with others related to purchasing, facilities and operations.

• Researches, locates and compiles information for reports. Assembles and categorizes figures for computation and calculations. Prepares statistical reports. 
• Assists in the planning and logistical arrangements for forums, conferences, workshops and meetings.
• Investigates, evaluates and resolves typical administrative or operational problems or situations affecting the work unit.
• Checks materials submitted for supervisor’s attention to ensure all relevant data, authorizations and pertinent information are included.
• Ensures adequate restock of supplies for department.
• Screens and schedules patient appointments.
• Serves as an intermediary between supervisor and other departmental staff by transmitting written and oral requests, messages and instructions.
• Screens and prioritizes all incoming mail for needed action and follow up. 
• Distributes incoming mail requiring attention to appropriate individual(s).
• Provides front-end coverage as needed either at WTC MH monitoring or treatment location. 
• Monitors and updates schedules and available databases with visit status, visit status reminders and follow-up appointments.
• Maintains patient files in electronic medical records system.
• Enters data from questionnaires completed by patients to an internal database.
• Scans and uploads copies of questionnaires completed by patients to an internal database or electronic medical records system. 
• Performs data entry QA.
• Performs other related duties as assign

• Associates degree or equivalent combination of experience (Bachelors preferred).
• 2-3 years administrative or medical office experience required
• Experience working in a mental health practice is preferable 

 

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

 Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, a