Real Estate Loan Origination Supervisor (Commission Team)

WECU is seeking a Real Estate Loan Origination Supervisor at our Home Loan Center in downtown Bellingham, WA. The Real Estate Loan Origination Supervisor (commission based) ensures that they and the commission-based loan officer team meet or exceed production goals through effective business development, excellent communication with borrowers and related professionals, and timely and efficient loan processing and closings, while delivering quality member experience. Responsible for hiring, training, coaching, and developing the commission based Real Estate Loan Officer team.

RESPONSIBILITIES:

• Works with the Real Estate Production Manager to establish Loan Officer production goals. 
• Accountable for production levels and business development activities to meet overall department, member service and quality goals. 
• Complete regular 1:1 meetings and quarterly staff dialogs to support and develop individual team members. Explore ways to involve staff in strategic planning to correct deficiencies in production. 
• Train and coach Loan Officers in the development of business relationships including builders, real estate professionals, and other personal and professional referral partners. 
• Responsible for scheduling training, time-off requests for staff. 
• Responsible for marketing/promoting the Real Estate Loan Department. Participate in WECU sponsored community and credit union activities and events to promote the credit union and home ownership. Participate in Marketing supported webinars, seminars and educational or informative videos. 
• Collaborate with Real Estate Loan Production Manager on development of real estate loan programs, products, services, systems, and procedures. 
• Handle member complaints/concerns in a professional and timely manner.
• Performs all duties and responsibilities of a commission based Real Estate Loan Officer: 
• Meet with borrowers interested in or applying for real estate loans. Determine financial objectives, gather information and/or documentation, make recommendations, and process applications as appropriate.
• Provide timely, clear, and concise communication throughout the application process to include progress and next steps. This includes communication loan application status on both approvals and denials as well as providing education and insight for future applications. 
• Attend all loan closings where possible. 
• Responsible for originating and processing complex and/or sensitive lending transactions. 
• Must be registered as an MLO or able to register and acquire an NMLS number and comply with all S.A.F.E. act requirements. 
• Performs regular review of loan officer pipeline and files for coaching opportunities and to ensure compliance to underwriting and documentation standards are maintained. 
• Actively cross sell other WECU products and services that would complement the member’s financial needs. 
• Remains current on changes within the legal, regulatory, economic, competitive, and technology environment that may affect real estate lending functions. 
• Stay informed in all aspects of WECU’s business plans, operations, changes to policy and procedure, as well as WECU’s history and philosophy. 
• Stay abreast of real estate secondary market guidelines and inform and educate staff on changes. 
• Ensure that all real estate loan origination procedures are reviewed and updated annually, or earlier if needed. 
• Responsible to respond, report, and recommend changes with respect to Quality Control audits. 
• Follow policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP) and Customer Due Diligence (CDD) daily to ensure compliance by you and your staff with current regulations. 
• Follow policy and procedures related to the Office of Foreign Assets Control (OFAC) to ensure compliance by you and your staff. 
• Follow policy and procedures related to Suspicious Activity Reports (SARs) and ensure compliance by you and your staff by monitoring and reporting suspicious activity to the Compliance Department. Notify immediate supervisor of any substantive discrepancies with respect to information obtained under the CIP, including fraudulent identification, fraudulent applications, etc. 
• Complete mandatory BSA/AML annual training via online web course and ensure staff does the same. 
• Administrators, ensure the accuracy of all Real Estate department information
• published on the WECU internet website to include the accuracy of
• department products/services.
• Process and order supporting documentation for all loan transactions (i.e.
• appraisal, verification of employment, credit report, title commitment, etc.).
• Facilitate subordination and partial release