Breakfast Server - Big E's Sports Grill Midland

Big E's is a fast-paced, high-energy workplace, with endless opportunities for advancement.  Come join the best team in the Hospitality Industry!

* Position can be used as an internship

* Shifts:  1st shift 5:00 am to 11:30 am 

* Wage: $13.73/hour

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules (dependent on position)
• Holiday Pay
• 8 hours of paid volunteer time per year (must be accredited)
• Advancement opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

As a Breakfast Server responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns/Big E’s standards, and Suburban Inns’ Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.
Essential Functions

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor)
• Obtain orders from guests ensuring accuracy while following Big E’s steps of service
• Ensure all guests requesting alcohol have proper ID and are over 21 years of age
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons according to TIPS training
• Verify accuracy of the bill, and present to the guest
• Handle all cash and credit card charges according to standard operating procedures
• Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
• Complete assigned shift duties
• Pre-bus tables
• Run food and help others when able
• Complete closing shift work
• Set up and break down patio daily in season
• Follow all Suburban Inns Processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements:
Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions.                         Good communication skills
Formal Education and Job-Related Experience: None
License, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (May be completed upon hire)
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments.  Schedule varies according to business demands and needs
Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on property.

Uniform and Appearance Guidelines:
Uniform: A shirt and nametag will be provided.  Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications.  Pants need to be either black slacks or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.  
Appearance: Hair must be kept well-groomed. All facial piercings an