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Host at Rustic Root Solana Beach
RMD GroupSolana Beach, United Statesfull_timeVerifiedPosted 21 Aug 2024
💰 $36,000/yr($34,000/yr – $36,000/yr)
About the role
Position Summary: Responsible for interacting with arriving guests as they enter the restaurant. It is the job of the host/hostess to greet guests, welcome them into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the host/hostess. Type: Hourly, Part-time Pay rate: $17.00 -$18.00/hr + tips Duties and Responsibilities: Responsibilities include, but are not limited to:
- Greet guests and tend to them in a polite, friendly manner.
- Have and maintain knowledge of facility, surrounding area, prices and menu items offered.
- Have knowledge of the preparation of our menu items and where our products are sourced from.
- Escort guests to their table while engaging in conversation.
- Walk guests to the restrooms instead of just pointing the way.
- Maintain reservations in Tock and be sure we are getting as much information as possible from our guests. Email, phone number and any preferences.
- Maintain the guestbook and ensure that guest profiles are continually reviewed and up to date.
- Maintain cleanliness of menus and organization of menus.
- Answer the phone.
- Communicate efficiently with management, service staff, and guests.
- Work with management and the bussing department to prioritize turnover of high demand tables and optimize floor occupancy, driving revenue and covers with continued growth.
- Complete ongoing, running, and closing side-work duties
- Possess excellent communication skills.
- Understands and follows written directions.
- Must be able to provide legible communication.
- Works cooperatively in a team environment.
- Must be comfortable learning new skills.
- Can perform calmly under pressure.
- Uses critical thinking reasoning skills to solve problems quickly.
- Manages time effectively.
- Work at a rapid pace while maintaining attention to detail, ability to multi-task.
- Must be skilled in time management.
- Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations.
- Must show enthusiasm for the job and for the restaurant.
- Must be considerate, patient, and willing to help fellow employees.
- Must have a positive self-image and be able to command the respect of the employees.
- Must be able to tolerate pressure and work calmly and efficiently during busy t
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