Settlement & Sales Support Officer

• Full-time, 8:30 AM to 5:30 PM (10:30 AM to 7:30 PM Manila Time)
  
• Client Timezone: AWST (Australian Western Standard Time)
  

Join a forward-thinking Australian company at the forefront of innovative financial solutions. Specializing in a unique concept within the automotive and financial sectors, this Perth-based organization is revolutionizing how Australians approach vehicle ownership and financing. With a commitment to growth and continuous improvement, they’re seeking detail-oriented professionals to support their expanding operations.

As a Settlement & Sales Support Officer, you’ll be integral to maintaining the efficiency and accuracy of our client’s operations. This role offers a blend of data management, customer service, and process optimization. You’ll handle crucial information, process applications, and ensure smooth communication flow. This position is ideal for those who thrive on precision, enjoy problem-solving, and want to be part of a dynamic, expanding business in the financial sector.

• Process and input critical data into CRM systems.
  
• Manage email communications and respond to customer queries.
  
• Prepare and process customer applications, ensuring all documents are complete.
  
• Ensure information on the financier portal matches the CRM system.
  
• Follow up on outstanding payments and missing documents.
  
• Contribute to improving operational efficiency and adapt to evolving processes.
  
• Handle confidential information with discretion and professionalism.
  

Requirements