Senior AOG Planner

Position Summary

The Senior AOG Planner is responsible for coordinating, planning, and supporting all aspects of aircraft-on-ground (AOG) events to ensure the fastest possible return to service. This role requires strong technical knowledge, logistical coordination, and communication with internal maintenance teams, vendors, and flight operations. The Senior AOG Planner serves as the primary point of contact for AOG scheduling and materials planning during assigned shifts, ensuring all resources are aligned for efficient, compliant maintenance execution.

This position will not require physical maintenance to be performed on the aircraft.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Plan and coordinate all maintenance activities associated with AOG recovery events, ensuring timely return-to-service.
• Develop and maintain short-term and long-term maintenance schedules for AOG events, line maintenance, and unscheduled repairs.
• Communicate in real time with Maintenance Control, Technicians, Parts/Materials, and Engineering to align manpower and logistics.
• Source and coordinate parts and tooling through internal inventory, external vendors, and logistics providers to minimize aircraft downtime.
• Track and monitor AOG progress, ensuring all milestones and required documentation are completed in compliance with FAA and company standards.
• Review work packages, maintenance releases, and discrepancies for completeness and accuracy.
• Identify process improvements for efficiency and AOG response optimization.
• Act as lead planner on shift, providing direction and mentoring to AOG Planners or Coordinators.
• Maintain accurate records and reports of AOG events, downtime, and cost analysis for management review.
• Interface with flight operations to provide recovery timelines and status updates.
• Coordinate after-hours vendor support for maintenance or logistics needs as required.

Required Skills and Abilities

• Proven ability to plan and prioritize in a fast-paced, high-pressure environment.
• Strong organizational and scheduling skills with attention to detail.
• Excellent communication skills - capable of providing clear, concise updates to customers and internal teams.
• Proficient in Microsoft Office (Outlook, Excel, Teams) and maintenance tracking systems.
• Customer-focused mindset with a sense of urgency for time-critical operations.
• Ability to work variable shifts, including nights, weekends, and holidays, to support 24/7 AOG operations.
• Self-motivated, decisive, and able to manage multiple events simultaneously.

Cognitive and Analytical Requirements

• Strong critical thinking skills for resource planning and problem-solving.
• Ability to interpret maintenance tracking data and adapt plans accordingly.
• Comfortable making quick, informed decisions under time constraints.

 Competencies & System Knowledge

• Aviation maintenance tracking platforms (Corridor, CAMP, etc.)
• Workflow/task management tools (Airtable, Smartsheet, etc.)
• Prior experience in AOG planning, MRO scheduling, or aviation logistics coordination.
• Advanced Excel (pivot tables, filters, analytics).