Sr. Manager Global Master Data Management

Senior Manager, Master Data Management — Item Domain

Functional Title: Senior Manager, Master Data Management — Item Domain
Position Level: Senior Manager
Reports To: Senior Director of MDM
Employment Type: Full-Time
Location: Westerville, OH (On-site, 5 days/week)

Position Overview

The Senior Manager, Master Data Management — Item Domain is responsible for leading the global strategy, operations, and governance of item master data across all regions and business functions. This role will own the item domain end-to-end — from establishing a centralized item master repository and globalizing lifecycle management processes, to driving data quality, de-duplication, and cross-regional harmonization in a highly complex environment.

Today, item master data processes are largely regional, performed by different business units across geographies with limited standardization. No centralized master repository exists, and significant operational inconsistencies persist across regions. This role will lead the transformation from a fragmented, regionally-driven model to a globally governed, harmonized item data capability — while respecting regional nuances and business-specific requirements.

This role will collaborate with item domain leadership — including the domain leader (business) and MDM leader (IT) — to establish the framework and strategy around four key dimensions: data, process, application improvements, and organizational change management. The Senior Manager will then create and execute a roadmap that drives changes across all four dimensions, ensuring a holistic approach to improving the business user experience, driving efficiency, and enabling globalization. Execution will involve close collaboration with system and business SMEs to implement the use cases defined in the roadmap.

The Senior Manager will lead a team of data stewards, business analysts, and report analysts, and will collaborate closely with item domain leader and data owners across multiple business units to define business rules, data standards, and quality requirements. This role also partner with the global process owner for item lifecycle management to drive operational efficiency and consistency.

Key Responsibilities Domain Strategy & Globalization

• Define and execute the global item domain strategy, including roadmap for centralization, harmonization, and governance
• Lead the globalization of item lifecycle management processes while accommodating regional nuances
• Drive cross-regional harmonization to eliminate operational inconsistencies in item data management
• Establish the item master repository as the authoritative source for item golden records across the enterprise
• Create and execute a roadmap that drives improvements across four dimensions: data, process, applications, and organizational change management
• Collaborate with item domain leadership (domain leader: business; MDM leader: IT) to establish the framework and strategy for the item domain
• Partner with system and business SMEs to implement use cases defined in the roadmap
• Address all aspects of the business user experience to drive efficiency and globalization

Data Quality & Standards

• Collaborate with item domain data owners to define business rules, data standards, and data quality requirements
• Drive item data de-duplication and ensure consistent data quality across all systems
• Define and monitor item attribution completeness requirements across business units (engineering, sales, legal, finance, accounting, marketing)
• Establish data quality metrics and reporting to track progress and identify areas requiring remediation
• Lead data certification processes to ensure accuracy and reliability of item master data

Item Master Enhancements and Project Delivery

• Oversee item assignment to product hierarchy and ensure alignment across business functions
• Manage item lifecycle processes including creation, modification, classification, and retirement
• Perform and oversee data model changes, bulk data processing, and data migrations
• Drive BOM (Bill of Materials) data integrity and alignment with item master records
• Ensure item data supports downstream operational and analytical needs across all consuming systems
• Drive data projects within the item domain from initiation through delivery
• Lead large-scale data migrations and onboarding of new systems and organizations to the item master
• Coordinate with the MDM engineering team on platform capabilities needed for item domain initiatives
• Ensure project deliverables meet quality standards and align with the broader MDM roadmap

Team Leadership & Development

• Lead and man