Manager, Software Engineering

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

We are seeking a Software Engineering Manager to manage and inspire multiple agile software engineering teams as they develop and support legal applications and frameworks for NBCUniversal. In this role, you will be responsible for helping develop geographically distributed teams that create, maintain, and monitor the applications that support our global legal operations. Your technical expertise will inform your mentoring, guidance, and skills development of your teams of engineers.

Responsibilities:

• Create an exceptional engineering culture that retains our engineering capabilities and own our innovation
  • Create and execute staffing plan, making appropriate talent shifts where needed
  • Develop and refine skills, create new opportunities, share knowledge, help others, and attract/retain the best engineering talent globally
  • Manage the teams and their performance with honest feedback, recurring 1:1’s, performance reviews, goal setting, and coaching
  • Respond and react to employee survey results
  • Build communities and foster communication
  • Create transparency around organizational roles and responsibilities
• Partner with the Product team and Users to understand and help shape the vision of the Legal Platform
  • Maintain relationships with Product Owners, Business Engagement, and end users to ensure close alignment with requirements
  • Provide insights into technical options and best practices
  • Ensure that engineers understand the big picture and value of what they are delivering
• Provide delivery and operational support for the platform
  • Ensure non-functional requirements are met: DR, Uptime, Reliability, Security, etc.
  • Define operational processes and negotiate SLAs with the Product Team
  • Monitor system performance and address reported issues to ensure SLAs are met
• Lead a team to create intuitive internal-facing products that meet NBCU Legal workforce needs and expectations
  • Modernize our technology stacks, replacing fragmentation with standards and reusable architectures
  • Apply cloud-native principles and leverage higher-level services whenever possible and automate everything
  • Employ self-healing, auto-scaling, and create highly resilient applications
  • Deduplicate resources and workflows
  • Create alignment and consolidation across multiple lines of business
• Modernize software delivery and help to define a culture of secure DevOps, Serverless and edge computing, and privacy by design
  • Reduce merge times
  • Increase releases and deployments
  • Automate everything
• Create transparency by establishing metrics to communicate status and progress towards goals
  • Leverage OKRs, PI Planning, and Agile, Scrum methodologies to organize and execute
  • Understand TCOs and value metrics for applications and platforms - “well operated framework.”
  • Define and implement metrics that matter; development, value-based, and operational

Qualifications

• Bachelor’s degree or equivalent work experience
• 6+ years of professional software development experience
• 4+ years in a software engineering leadership role responsible for technology and engineering decisions
• Strong skills in engineering team leadership and building positive relationship wi