Senior Staff Security Advisor (AMS-Fed) OCISO

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology & The SSO  

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.   

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.   

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.   

The ServiceNow Security Organization delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact  

 

Team 

Join the Office of the CISO team, a sub-component of the Customer Security & Trust team within the Security Organization and help set the bar for cloud security!  

ServiceNow’s OCISO team leverages its diverse, highly skilled security background and expertise to help enhance ServiceNow’s internal and external security program and communicate ServiceNow’s commitment to security to the world.  

The global team works closely with other components within ServiceNow on security-related topics and directly interfaces with ServiceNow customers. 

Role 

This critical position values integrity, quality, expertise, precision, communication, and efficiency and is looking for security professionals with developing established security backgrounds and excellent communications. 

The successful candidate will bring a new perspective to ServiceNow and its ecosystem and will be able to successfully work together with audiences ranging from technical developers to customers. 

 

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Qualifications

What you get to do in this role:  

• Work closely with other components in ServiceNow’s security organization and with the sales, legal, and product teams on security-related topics. 

• Work directly with customers, prospects, and partners to address security-related questions related to ServiceNow’s cloud-based service 

• Directly support the ServiceNow Sales Team in pre- and Post Sales opportunities 

• Coordinate and manage end-to-end customer cloud security experience 

• Complete security-related questionnaires 

• Conduct security review of contracts 

• Present at conferences, internal, customer, and public 

• Lead security conversations 

• Rebut cloud technology myths 

• Communicate delicate aspects of security incidents and investigations to customers 

• Document/communicate recommended structural/design c