About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. Click here to find out about all the amazing benefits and reasons to work for CCD!  

What We Offer 

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $98,682 - $140,000. We also offer generous benefits for full-time employees which include but is not limited to:

• Four (4) Medical Plans, Dental, Vision Insurance
• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%) and 457 (b) Retirement Plan
• PTO (over 3 weeks in your first year) and 12 paid holidays
• Yearly Merit Increase
• STD, LTD, HSA, FSA, Life Insurance
• CARE Bank, Family Leave Benefits
• Employee Assistance Program, Employee Volunteer Program
• Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program
• Learning and Development Opportunities; Courses and Career Development Resources
• EcoPass (unlimited free RTD bus/train rides)

Location:

This position will follow a hybrid schedule that includes three days/week in the office located at Denver International Airport.

What You'll Do:

Denver International Airport (DEN) is currently seeking an Airport Commercial Manager to join the Concessions Department. The Airport Commercial Manager will oversee concessions from concept to the opening along with supervising a staff of Contract Administrators. In this role we are looking for a strategic leader to develop and implement the Concession Strategic Plan in support of Denver International Airport's (DEN) overall business plan and strategic goals in collaboration with the leadership team. This individual will collaborate with the Commerce Hub, airlines, and concessionaires to deliver and maximize customer experience to all who visit and work at Denver International Airport.

Additional responsibilities include:

• Support the implementation of the Concession Master Plan and Opportunities on the concourses to support the achievement of the overall airport operation objectives
• Develop, support, and facilitate current and future concession opportunities in food and beverage, retail and other passenger services or businesses on an identified concourse
• Acts as liaison between concessionaires and airport personnel on decisions for store locations, marketing, and maintenance. Also serves as liaison between concessionaires and Finance
• Collaborate to identify and support key competencies and key performance indicators (KPI) which successfully drive the concession program at DEN.
• Support concession program activities including Request for Proposal development, outreach, and managing the initial contracting process
• Acts as liaison between tenant finish group and concessionaire to ensure development deadlines are met
• Support the Concessions Master Plan strategy by working closely with other concourse teams to ensure consistency across the program
• Review leases and contracts with concessionaires to ensure compliance with terms and conditions while ensuring a business-friendly operating environment
• Ensures a business-friendly operating environment with clear expectations for tenants, business partners and staff
• Collaborate with leadership to support processes and plans to respond to the dynamic daily environment of a major, international airport
• Coach, mentor and support concourse team. Champion continuous improvement and provide training and development opportunities
• Manage complex customer, tenant and contractor issues
• Assist with financial and business planning and analysis, including strategies to meet business needs of the Concessions program
• Prepare and present reports to leadership relating to areas of responsibility

What You'll Offer:

DEN is looking for a very experienced leader with superb business and political acumen, sound understanding of stra