Senior Vice President, Consumer WiFi Services
ComcastAbout the role
Job Summary
Xfinity’s Consumer Products Group drives business growth and customer engagement with an emphasis on how Xfinity takes its products and services to market — and delivering a reliable, end-to-end experience to our customers, no matter which market or region they live in.We are seeking an experienced, innovative, and strategic leader to serve as the Senior Vice President of Consumer WiFi Services. This individual will oversee the development, management, and growth of our residential broadband business, ensuring our company remains the leader in WiFi across the industry. As part of the Consumer Products Group leadership team, you will drive cross-functional collaboration, steer product innovation, and ensure that the company meets its business goals by delivering exceptional customer experiences through cutting-edge data solutions.
Job Description
Key Responsibilities:
Develop and lead the long-term vision and strategy for residential WiFi services, ensuring alignment with company goals and market opportunities.
Translate strategy into actionable plans. Create business plans that focus on strengths, competitive advantages and differentiation.
Oversee the product lifecycle from concept to launch, ensuring that all products and services meet performance, cost, and customer satisfaction goals.
Stay at the forefront of market trends, customer needs, and competitive offerings. Challenge the status quo. Lead efforts to evolve and innovate our product portfolio to sustainably differentiate from competition and ultimately maintain market leadership.
Enact executive-level decision-making via leadership and direction through a highly matrixed management team. Work closely with tech, product engineering, operations, marketing, sales, digital and customer service teams to ensure seamless product delivery and execution.
Recognize profitability and revenue potential in business opportunities and make decisions that result in profitable growth. Manage the product portfolio to meet financial objectives.
Lead efforts to elevate the customer experience for each of our broadband products, focusing on WiFi, reliability, network enhancements and new features that exceed customer expectations.
Identify and manage strategic partnerships, vendors, and alliances to drive innovation and efficiency in product delivery.
Leverage analytics and performance data to continually optimize product performance and identify new business opportunities.
Build and mentor a high-performing product management team, fostering a culture of innovation, collaboration, and accountability.
Required Qualifications:
15+ years of product marketing, product strategy or product management experience, with a focus on telecommunications, tech or consumer industries preferred.
10+ years of leadership experience, ideally in an executive or senior management role.
Proven ability to establish a compelling vision for the future that accounts for fast-moving market and consumer trends, translate strategy to actionable goals, and motivate teams to execute with excellence while meeting financial goals.
Strong knowledge of telecommunication technologies, trends, and competitive landscape.
Proven experience managing product marketing, strategy and go-to-market functions to drive revenue growth.
Exceptional leadership, communication, and relationship-building skills.
Proven track record of driving complex solutions through a matrixed organization.
Ability to operate at both a strategic and operational level.
Preferred Qualifications:
MBA or advanced degree in a related field.
Experience working in a Fortune 500 company, preferably within the telecommunications or technology sectors.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you
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