Jobs and Careers

Sales Operations Analyst (Remote)

Remote within the United States, United StatesRemotefull_timeVerifiedPosted 12 Mar 2025

💰 $108,000/yr

About the role

HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire and upskill amazing developer talent using our SaaS-based Developer Skills Platform. We pioneered and continue to lead the developer skills market. At HackerRank, we are passionate about our mission to "Change the world to value skills over pedigree.” This position is Full-Time and Remote within the United States.

We are seeking a Sales Operations Analyst to act as a key business partner to our global revenue-generating leadership team. Reporting to the Director of Revenue Operations, you will own forecasting/reporting, streamline sales and marketing processes, build & refine Salesforce infrastructure, and provide key business insights to internal stakeholders.

What you will do:

Assist in the development, documentation, and standardization of sales and marketing processes, ensuring they are efficient and effective; identify areas of improvement in sales processes and implement necessary changes to enhance productivity.
Partner with our Salesforce Admin to optimize processes and build automation in Salesforce using custom fields and objects, workflow rules, and flows. Ensure we are getting the maximum value out of the tool while also optimizing user experience.
Monitor the sales pipeline and provide insights to the sales team on process bottlenecks and areas for improvement.
Analyze and interpret data, including key performance indicators (KPIs), trends, and customer insights.
Generate reports and dashboards to track sales performance and present findings to management.
Collaborate with the sales and marketing team to establish performance targets based on data analysis.
Train sales representatives on the effective use of sales tools and ensure they are utilizing the tools to their full potential.
Collaborate with other departments such as marketing, finance, and operations to ensure alignment and synergy in overall business strategies.
Provide data-driven insights and recommendations to support strategic decision-making.

You will thrive in this role if:

You are a problem solver who enjoys streamlining processes and finding efficiencies in sales and marketing operations.
You have a strong attention to detail and take pride in ensuring data accuracy and process consistency.
You enjoy collaborating with cross-functional teams and can translate complex data into actionable recommendations for stakeholders.
You are proactive and resourceful, taking ownership of projects and driving them to completion with minimal oversight.
You are a Salesforce expert who enjoys optimizing systems and automating workflows to enhance productivity.
You are comfortable working in a fast-paced environment where priorities may shift, and you adapt quickly to new challenges.
You have a customer-first mindset, ensuring that sales teams have the best tools and insights to be successful.

What you will also bring:

5+ years’ experience in sales operations or revenue operations.
Strong understanding of standard forecasting methodology, KPI reporting, and the overall enterprise sales cycle.
Strong data analysis skills and the ability to interact and build rapport with all sales/data management levels.
Successful track record supporting and advising sales leaders, identifying areas for improvement and efficiency.
Experience with sales organization, territory, and revenue planning.
A track record of managing projects and collaborating cross-functionally to deliver projects within the deadline.
Must be able to work independently to numerous personal and team deadlines while consistently identifying areas for improvement.
An understanding of formulas, functions, and pivot tables in Google Sheets, alongside the ability to analyze large data sets. Expert level proficiency in Google Sheets is essential.
You are a Salesforce-certified administrator.