Sr. EB Account Manager -Self Funded- Hybrid

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Senior Account Manager for our Employee Benefits team in Phoenix, Arizona!

WHAT YOU’LL DO:

• Establish, develop, and sustain professional relations with internal staff, carriers, and clients

• Service the designated book of business as it relates to marketing, claims, administration, and sales.

• Respond to client questions and maintain appropriate correspondence files.

• Meet department guidelines for client retention. Make good and timely decisions that propel our company forward.

• Responsible for the day-to-day account management of client accounts.

• Advise and direct clients on claims issues, administration, benefit plans, and federal/state laws such as COBRA, HIPAA, FMLA, ERISA, etc.

• Assist with the implementation of benefit plan renewals, benefit changes, new plans, and/or new lines of coverage.

• Coordinate with vendors and carriers to confirm dates and times for enrollment meetings and enrollment materials.

• Assist with off-site client meetings, employee communication meetings, enrollment meetings, and benefit/wellness fairs.

• Assist AE with client presentations

• Provide timely updates to client and carrier requests.

• Complete all required forms required by Quality Control.

• Adhere to QC policy and procedures.

• Perform required functions with EPIC.

• Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service.

• Consistently achieve results, even under tough circumstances

WHAT YOU'LL NEED:

• Bachelor’s Degree, preferred

• 2+ years’ experience in Employee Benefits

• Current Life & Health License

• Knowledge of Self-Funded Plans

• Experience with 100+ Lives (Large Group)

• Knowledge of ACA, HIPAA, COBRA, FMLA, Form 5500 requirements, etc.

• Proficiency in Microsoft Office 365

• Bilingual in English and Spanish, a plus

• Exceptional customer service and interpersonal skills

WHAT WE OFFER:

• Commission earnings available upon obtaining P&C or L&H License

• Unlimited earning potential

• Best-in-class training

• Growth and advancement opportunities

• Generous benefits package: Health Insurance, Dental Insurance, Vision Insurance, 401(k) or Roth 401(k), Short-Term Disability (STD), Long-Term Disability (LTD), Life Insurance, Employee Assistance Program (EAP), Insurance Designation Incentive Program, Tuition/Student Loan Reimbursement Program

• Employee Stock Purchase Plan (ESPP)

• Discounted Onsite Gym Membership

• Free Onsite Parking

#LI-KM1

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.