Medical Case Manager

About The Company

International SOS delivers customized medical and security risk management and well-being solutions to enable our clients to operate safely and effectively in environments far from home.

Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands-on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities.

With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care.

This position is contingent upon the award of the contract.

Job Summary

We are seeking a dedicated and compassionate Case Manager to join our team. As a Case Manager, you will be responsible for providing comprehensive support and guidance to patients in need of medical and mental health services. Your role will involve coordinating care, advocating for patients, and ensuring that all necessary resources are accessed

Duties

• Conduct thorough assessments of patients' needs and develop individualized care plans
• Collaborate with healthcare professionals to coordinate and monitor the delivery of services
• Provide counseling and support to patients, addressing their mental health and addiction concerns
• Assist with discharge planning, ensuring a smooth transition from hospital to home or other care facilities
• Maintain accurate and up-to-date medical records and documentation
• Advocate for patients' rights and ensure they receive appropriate care within the managed care system
• Utilize effective communication skills to establish rapport with patients, families, and healthcare providers
• Stay informed about current trends and best practices in case management

Skills

• Strong knowledge of hospital procedures and medical terminology
• Experience in case management or related field
• Proficiency in utilizing electronic medical record systems
• Ability to provide mental health counseling and support to patients
• Excellent organizational skills with the ability to prioritize tasks effectively
• Knowledge of utilization management principles and practices
• Familiarity with pediatric care is a plus
• Understanding addiction counseling is beneficial

 

We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. If you are passionate about making a difference in the lives of patients and have the necessary skills and qualifications, we encourage you to apply for this rewarding position