Cyber Security Operations Technical Principal

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We are seeking a dedicated Cyber Threat Operations Center (CTOC) Technical Principal, who will play a key role in advancing our security operations by leading security solution enablement, driving operational improvements, integrating AI-driven capabilities, and serving as a trusted subject matter expert for CTOC analysts and engineers. You will collaborate closely with teams across CTOC, Cyber Security Engineering, the Chief Technology Office, and other business partners to ensure the effective implementation of protective and detective security controls and the delivery of appropriate response capabilities. Your work will help strengthen the organization's ability to detect, respond to, and mitigate cyber threats, protecting both the Association and its Membership.

Demonstrates strategic cyber security thought leadership and applies technical subject-matter-expertise to produce innovative information security and cyber security solutions towards complex work deliverables. Leads broad functional and enterprise projects and participates as a subject-matter-expert on key enterprise and portfolio level initiatives. Anticipates, identifies, and solutions information security and cyber security countermeasures to threats stemming from emergent technologies and business activities. Utilizes depth and breadth of distinct technical knowledge and experience to research, architect, influence, and integrate highly complex information security and cyber security solutions into technology initiatives aligned to USAA's mission, brand, and strategic priorities.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site

What you'll do:

• Serves as a system engineer, anticipates operational inefficiencies and potential information security risks, and drives solutions architecture for large complex systems or networks, with a focus on managing vulnerabilities and reducing risk of system and/or asset compromises.

• Leads the design of secure scalable infrastructure across multiple domains and portfolios including the creation and enforcement of the standards for system change across USAA.

• Reserves execution for the most complex implementations, influences service delivery and maintenance task automation across multiple domains and drives monitoring and tooling at the portfolio level.

• Serves as a trusted advisor and leads cross-functional, matrixed delivery teams across a variety of technical domains to solve highly complex and high value Information Security related business problems and decrease the time to market of critical business decisions that impact the overall security posture and health of USAA.

• Analyzes trends, news and changes in threat and compliance environment with respect to organizational risk.

• Oversees risk and compliance self-assessments and leads internal and external risk and compliance assessments.

• Interfaces with external regulators to represent USAA in discussions regarding their specific information security technical domains.

• Collaborates with and influences senior level executive leaders on the most appropriate and feasible approach for managing information security-based risk and compliance issues.

• Analyzes and oversees the development of information security governance, including organizational policies, procedures, standards, baselines and guidelines with respect to information security use and operation of information systems.

• Owns operational information and cyber security decisions across USAA including identifying, planning, and applying advanced security concepts and principles.

• Builds prototypes and proofs of concept to demonstrate feasibility for new, emerging and innovative security technologies, and influences enterprise prioritization for implementation.

• Anticipates and translates business and security objectives into achievable controls, including developing and overseeing the technical i