Associate Director, Area Reimbursement Manager (ARM) Field Training

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Associate Director, Associate Director, Area Reimbursement Manager (ARM) Field Training

Working with Us 
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. 

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. 

Position Summary: 

The ARM Trainer is responsible for leading the training and development of the Access and Reimbursement Managers (ARMs) within their designated region. This role focuses on ensuring that ARMs are equipped with the knowledge and skills necessary to provide consistent and compliant patient access and reimbursement support for the BMS prioritized, enterprise portfolio. The ARM Trainer will work closely with the PASS Training Department, ARM Lead, field team and ADROs to align training initiatives with organizational goals and strategies. 

Key Responsibilities: 

• Field Training: Conduct regional field training sessions to ensure ARMs are proficient in their roles and can effectively support patient access and reimbursement. 

• Training and Development: In conjunction with Commercialization Learning Department, design, implement, and deliver comprehensive training programs for ARMs, focusing on patient access, reimbursement support, REMs program education, and specialty pharmacy education. 

• Collaboration:  Partner closely with the full National Field Training (NFT) team, working in strong collaboration with the ARM National Field Trainer currently in role, and engage cross‑functionally with US Market Access (MAx) matrix teams—including Access Strategy, Marketing, Brand Marketing, PASS Program Management, Legal, Compliance, Field Sales, and the MAx Account Executive team—to ensure training content is coordinated, current, and impactful. 

• Program Oversight: Provide oversight and direction for regional training initiatives, ensuring alignment with enterprise-wide goals and compliance standards. 

• Performance Evaluation: Assess the effectiveness of training programs through feedback, performance metrics, and continuous improvement initiatives. 

• Support and Guidance: Offer ongoing support and guidance to ARMs, addressing any training-related issues and providing additional resources as needed. 

• Innovation: Develop and implement innovative training methods and tools to enhance the learning experience and improve ARM performance. 

Qualifications: 

• Bachelor’s degree in a relevant field; advanced degree preferred. 

• Minimum of 5 years of experience in patient access support services, reimbursement management, or a related field.