Senior Program Manager, Environmental Sustainability

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The environmental sustainability team is looking to hire an experienced senior program manager to lead on developing our net zero strategy across ServiceNow  

We are looking for an experienced environmental sustainability lead with a strong background in embedding net zero programs across an organization and value chain.  

This senior manager for environmental sustainability will be reporting to ServiceNow’s Director of Environmental Sustainability.  

This role will be responsible for supporting ServiceNow to meet our corporate sustainability commitments: 

Continuing to achieve  

• 100% Renewable electricity 

• Science Based targets. 

• Supplier engagement 

• Net Zero by 2030 

What you get to do in this role:  

• Lead our GHG accounting and reporting program and associated activities. 

• Subject matter expertise in operational and value chain GHG emissions reduction levers (e.g., energy management, greener grids, energy efficient products and services, renewable electricity procurement, supplier engagement) 

• Develop and embed our net zero program across our organization and value chain. 

• Facilitate and coordinate net zero planning internally, goal setting, road mapping, and communication enterprise wide. 

• Manage cross-functional programs to meet Net Zero, developing clear project requirements, milestone schedules, and policies to support decision-making and facilitate implementation of category specific sustainability programs. 

• Facilitate engagement and collaboration with external partners, industry consortia, and other stakeholders in the development of opportunities for GHG reduction. 

• Develop climate finance strategy and partnerships to secure offsets and removals to meet our long-term commitments. 

• Function as a subject matter expert in environmental sustainability, Net Zero and climate action supporting all ESG related reporting for the ESG team such as CDP, SASB, GRI, and annual reporting. 

• Monitor and track applicable environmental regulations, effectively capture opportunities for improvement and facilitate their implementation. 

• Establish and ensure adherence to budgets, schedules, work plans and performance metrics for Net Zero 

Qualifications

• 10+ years of experience, reflecting progression within the Environmental Sustainability space. To include experience/focus on Net Zero initiatives. Bachelor's degree or higher in in environmental science, engineering, sustainable business or equivalent degree in biology, chemistry, economics, and/or finance 

• Masters in Sustainability Management, Environmental science (preferable) 

• Expertise in GHG accounting, GHG target setting, science-based targets, Net Zero Roadmap development, engaging with suppliers and decarbonization solutions. 

• Experience developing different types of communication materials such as case studies, websites, reports, slide decks, and resource documents 

• Proven experience with corporate reporting and/or regulatory reporting on ESG i