Technical Director, Line of Business - Risk Management (General Liability & Products)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Nationwide Insurance, recognized as the 8th largest commercial carrier in the U.S., continues to strengthen its commitment to technical excellence across its Risk Management organization. With approximately 100 dedicated associates and technical staff, our team supports a diverse commercial portfolio that includes traditional, middle market, and national accounts. Our business spans key industry segments such as manufacturing, construction, senior living and community care, service industries, and more.

As part of our strategic focus on specialized risk practices, we are seeking a Technical Director to lead our risk management efforts in General Liability and Products. This position can be filled remotely and carries a national scope, making it ideal for a seasoned professional with deep expertise in liability exposures, product safety, and technical consulting. The role is designed for someone who brings strategic vision and a passion for advancing risk management practices across a broad range of industries.

The successful candidate will be a recognized authority in general liability and product-related risk, with a strong background in multi-line commercial insurance and a demonstrated ability to influence underwriting strategy, claims handling, and technical direction. This role will serve as a national resource, providing expert consultation to underwriting, claims, and field risk management teams, while also representing Nationwide in industry forums, client engagements, and thought leadership initiatives.

We are seeking individuals with strong credentials—such as CSP, ARM, CIH, CHMM, CPCU, or other relevant certifications—and a proven track record of thought leadership, technical innovation, and collaborative impact. Experience in product liability, premises operations, life safety, and regulatory compliance is highly valued. The ability to translate complex technical and regulatory concepts into actionable strategies that support profitable growth and retention is essential.

This is a unique opportunity to shape the future of general liability and products risk management at Nationwide, working alongside a high-performing team and contributing to the success of our commercial lines business.

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Job Description Summary

The Technical Director for Risk Management is responsible for developing and executing strategic plans for specific line(s) of business from a risk management perspective that drives profitable growth and portfolio mix across the entire CLESS organization. This role involves developing policies, procedures, standards, directing strategy implementation, and providing technical expert consulting for their line of business. Portfolio management and market trend analysis will be key to providing a broader strategic impact.

This role will offer expertise on regulatory issues, specific risks, risk improvement initiatives, business projects, agency relationships and report optimization. The role also will provide high-level technical and risk management services to our field organization, underwriting, agents, and our customers through consultation, training and educational development resources for their line of business.

Job Description

Key Responsibilities:

• Develop and Execute Risk Strategies: Design and implement risk management strategies tailored to specific lines of business, ensuring alignment with the company’s risk appetite across all CLESS business units.

• Lead Research and Analysis: Conduct in-depth portfolio reviews and market trend analyses for the assigned line of business, evaluating the broader impact on internal stakeholders and business partners.

• Deliver Technical Expertise: Provide expert evaluations and strategic recommendations for specialized risk management opportunities, including innovative business models and operational enhancements.

• Drive Growth and Profitability: Collaborate with Industry Practice Underwriting Leaders, Line of Business Underwriting Leaders, and Risk Management Industry Leaders to support account expansion and profitability.

• Enhance Service Delivery: Partner with the RMCS National Field