Lab Operations Manager/Senior Manager

ABOUT THE ROLEAs a Lab Operations Manager, you'll report to the Senior Director of Business and Lab Operations while overseeing the daily operations of the R&D laboratory. You'll ensure instrument uptime, compliance, and supply chain efficiency, acting as the primary liaison for R&D labs and guiding cross-functional teams in integrating cutting-edge technologies and best practices. Your responsibilities include implementing policies for organizational efficiency and maintaining high standards of quality to support growth targets and company objectives. This position works in close liaison with Procurement, EHS, and Technical Operations to support the lab by owning and managing the lab space. This is a 5 day a week onsite role and is required to be the primary on-call team member for all urgent lab matters during off hours.

YOUR IMPACT

• Direct responsible owner (DRI) of the laboratory operations and serves as the primary contact for emergencies as required (may require some time out of normal business hours).
• Manage instrument diagnosis, repair, cleaning and calibrations of scientific equipment to maintain 100% uptime per company objective and key results (OKR). 
• Manage equipment purchases and relationships with vendors, service providers, and suppliers to coordinate equipment installations, repairs, maintenance and training activities minimizing disruptions to lab operations.
• Monitor and inventory lab consumables supply chain and stock areas to ensure optimal levels.
• Manage hazardous waste compliance and maintain proper documentation in collaboration with external vendors. 
• Record and update accurate lab asset information within ERP, containing technical information and service history. 
• Package, ship, and maintain steady flow of shipping and receiving of packages and freight for the R&D team.
• Support management of laboratory operations budget, including consumables, scope and implement cost savings measures, including service contracts and preventative maintenance (PM).
• Develop and manage laboratory organization and collaborate with the facilities group on building maintenance, repairs, lab upgrades to optimize process flow efficiency. 

YOUR QUALIFICATIONS

• Manager: Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience. 
• Senior Manager: Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience. 
• 3+ years experience managing the servicing instruments with knowledge of instrument software.
• Experienced in calibrating instruments and general knowledge of troubleshooting and maintenance (experience in LC/MS desired).
• ERP experience is preferred.
• General asset and inventory management skills.
• Proactively identifying and implementing lab operations improvements. 
• Work independently with minimal supervision.
• Supervisory experience is a plus.
• Ability to problem solve, both independently and with peers, to form and execute actionable plans to solve operational challenges.
• Strong interpersonal and communication skills needed for our extremely collaborative environment. 
• Experienced at maintaining a safe working environment, ensuring compliance to all local, state and federal regulations.
• Excellent attention to detail, compliance and quality.
• Excellent time management and organizational skills, with ability to manage multiple tasks or projects at a time.
• Ability to work effectively in a fast-paced, rapidly changing environment.

PHYSICAL REQUIREMENTS

• This position will consist of approximately 50% desk work, and 50% lab work.
• Must be able to lift up to 50 pounds at time.

COMPENSATION

• The salary range for this position is $123,000 - $165,000
• Compensation for this position is commensurate with relevant qualifications and work experience, academic credentials, job related skills, employment location and other factors.