Senior Product Manager, Switchboard

The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

This position is remote based.

We're looking for a Senior Product Manager to build the GitLab Dedicated administrative portal (Switchboard). Customers using GitLab Dedicated (ie tenants) should have a delightful experience provisioning and managing their GitLab instance with little to no support from GitLab. Tenants should be empowered to change configurations, such as SAML, Private Link or the IP allowlist. Your goal is to work closely with tenants and prospective customers to identify critical jobs to be done. You'll then work with the engineering team to develop Switchboard from Prototype to General Availability and beyond.

We recommend looking at our company page and the product handbook to get started.

Responsibilities

• Drive the product in the right direction
  • Build an effective roadmap to prioritize important features properly
  • Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on
  • Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product
  • Consider the business impact, ROI, and other implications when taking important decisions
  • Make sound decisions for your product/stage, building trust, and driving clarity across all teams at GitLab and the community
  • Mastery of the competitive and market landscape of their product domain and understanding how this landscape impacts their own product roadmap
  • Ability to clearly document ROI or impact for a given action, feature, or prioritization action
  • Conduct advanced ROI analysis on investment cases to determine if GitLab should pursue them
• Take an active role in defining the future
  • Contribute to the product vision, together with the Head of Product and VP of Product
  • Create and maintain a vision for your product area
  • Create and maintain the vision for each product category
  • Innovate within your product area by proposing ambitious features
  • Follow innovation in your product area
  • Communicate and evangelize your product vision internally and among the wider community
  • Mentors junior or less experienced Product Managers to quickly bring them up to speed and add value
  • Represents GitLab as a product and domain expert in front of Industry Analysts, customer visits, industry events/conferences, and other events.
• Manage the product lifecycle end-to-end
  • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
  • Be the voice of the customer and the subject-matter expert for your group
  • Contribute to documentation, blog posts, demos, and marketing materials for product features
  • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
  • Manage the 

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