Emergency Medical Services Manager (EMS Deputy Chief of Staff)

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.  

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY

Hennepin Healthcare has a current opening for an Emergency Medical Services Manager (EMS Deputy Chief) in our EMS Administrative department. This full-time position will work days, evenings, and nights. 

Under the general supervisor of the EMS Assistant Chief (Director) and the EMS Chief (Senior Director), the EMS Deputy Chief (Manager) has the authority to direct staff and is responsible for the coordination of department operations. Act as a point of contact for department operations for hospital personnel and other public safety agencies in the county, region, and state. 

Is responsible for oversight, hiring, and retention of EMS personnel including operations, communications, education, and special operations. Direct supervision of Field Training Officers (FTO). May supervise battalion chiefs (supervisors) and other support staff. 
 
RESPONSIBILITIES

• In collaboration work with deputy chief of other departments in ensuring budget compliance and control expenditures. Request or report purchases to EMS Assistant Chief (Director) for approval and appropriate cost center responsibility. Recommends operating, discretionary, and/or capital budget initiatives
• Direct supervision of Field Training Officers (FTOS) and indirect supervision of battalion chiefs, paramedics, EMT-EMDS, and other support staff
• Work collaboratively with other Deputy Chiefs (managers) in maintaining department policy and procedures and other services and activities for the EMS department. Ensure department compliance with OSHA, HIPAA and The Joint Commission
• Responsible for hiring and retention for EMS department. In coordination and collaboration with the other deputy chiefs (managers) in specific job class requirements and specifications
• Responsible for development, implementing, and maintaining a sustainable Field Training Program and the Field Training Officers (FTOS). In coordination and collaboration with the operations battalion chiefs (supervisors) in maintaining the FTO program
• Responsible and oversight of internal department work groups, teams, committees that include leadership and employees
• Oversight of staffing levels and schedules (scheduling) for each department. Facilitation and coordination of staffing committees  
• In the absence of the department scheduler coordinates and ensures the processes payroll for department staff
• Understands, a